Directly vs. PinPoint Status
Directly vs. PinPoint Status
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
 PinPoint Status | N/A | N/A | N/A |
| Directly | PinPoint Status | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Directly | PinPoint Status |
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| Directly | PinPoint Status | |
|---|---|---|
| Small Businesses |  EZ Texting Score 9.1 out of 10 | EZ Texting Score 9.1 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.5 out of 10 | Quadient Inspire Score 9.5 out of 10 |
| Enterprises | Quadient Inspire Score 9.5 out of 10 | Quadient Inspire Score 9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | PinPoint Status | |
|---|---|---|
| Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
| Directly | PinPoint Status | |
|---|---|---|
| Likelihood to Recommend | Directly Software, Inc.
 Abhay Ranjan Founder | PinPoint Status No answers on this topic |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder | PinPoint Status No answers on this topic |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder | PinPoint Status No answers on this topic |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder | PinPoint Status No answers on this topic |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder | PinPoint Status No answers on this topic |
| ScreenShots |