Discourse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discourse
Score 8.8 out of 10
N/A
Discourse is an open-source community management and moderation product.N/A
Pricing
Discourse
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Discourse
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Discourse
Considered Both Products
Discourse
Chose Discourse
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
Chose Discourse
Discourse was primarily selected because it was open source and well-known by the team. Open source was a requirement for any tool we selected, and it is by far the easiest to set up, largest/most active contributor community and offers the best customer support.
Top Pros
Top Cons
Best Alternatives
Discourse
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
All AlternativesView all alternatives
User Ratings
Discourse
Likelihood to Recommend
8.9
(3 ratings)
User Testimonials
Discourse
Likelihood to Recommend
Civilized Discourse Construction Kit, Inc.
[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
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Pros
Civilized Discourse Construction Kit, Inc.
  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
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Cons
Civilized Discourse Construction Kit, Inc.
  • Some configuration UIs are difficult to follow
  • Not well-suited for managing workflows (grant management as an example)
  • Bulk operations across multiple threads either impossible or difficult to figure out
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Alternatives Considered
Civilized Discourse Construction Kit, Inc.
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
Read full review
Return on Investment
Civilized Discourse Construction Kit, Inc.
  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Read full review
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