The World's #1 Online Forum Software
Discourse is the core platform that we use for our online Community. It is the main area where our 1100+ members communicate on a daily …
Overview
What is Discourse?
Discourse is an open-source community management and moderation product.
Recent Reviews
Pricing
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What is Discourse?
Discourse is an open-source community management and moderation product.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Discord?
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for…
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What is Higher Logic Vanilla?
Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.
Product Demos
UC Discourse Demo
YouTube
Demo Tamil Discourse
YouTube
One Late Night - Dead Line (Demo DEV.) (Discourse : Thai)
YouTube
Demo How To Move Discourse Forum Posts to new Topic
YouTube
Discourse Live Demo | Joshua Rosenfeld
YouTube
Discourse Demo | Sarah Hawk
YouTube
Product Details
- About
- Tech Details
What is Discourse?
Discourse Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(9)Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
August 27, 2021
The World's #1 Online Forum Software
Discourse is the core platform that we use for our online Community. It is the main area where our 1100+ members communicate on a daily basis and provides us with a reliable, easy-to-use, highly customizable experience for our members.
- It is a super-easy way for members to have online discussions
- Very easy to administer and moderate discussions
- The pricing is fair and the support is top-notch
- I'd like a more robust plugin community to easily add functionality that doesn't currently exist
- I'd love to see a live chat feature and more 'live' options like users online.
- Ability to define groups and have private categories
- Ability to import/export data via API
- Ability to see detailed metrics on the health of the community
- Since it is the core of our business, all of our success is because of Discourse!
- We are able to do almost everything we need without expensive custom development
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
July 13, 2021
Discourse: A Community Tool that "Just Works"
At a previous organization, Discourse was the main public-facing community support tool for discussing our project, and the services we provided. We also migrated another community we supported away from google groups, exporting the existing data and importing it into discourse. We also used it to manage a (financial) grant application process where proposals and other documentation could be submitted. At my current organization, it's used minimally by some teams.
- Versatility
- Customizability
- Good product support services
- Engaging metrics around user activity
- Some configuration UIs are difficult to follow
- Not well-suited for managing workflows (grant management as an example)
- Bulk operations across multiple threads either impossible or difficult to figure out
- Customizabililty/white-labelling
- Engagement/activity statistics
- User-friendly UI
- It allowed us to stand up multiple community discussion forums for various project
- It caused some difficulty when navigating our grant application process
- It allowed us to track public interest in different discussions
Discourse was primarily selected because it was open source and well-known by the team. Open source was a requirement for any tool we selected, and it is by far the easiest to set up, largest/most active contributor community and offers the best customer support.
August 17, 2018
The best forum software out there. Also Open Source!
Our organization has over 1300 employees and even more volunteer contributors. Discourse was used as a pilot project years ago and positioned itself in a more canonical position, turning it into the main communication channel for the whole organization. It has been highly useful to replace old mailing list software with an open source and user friendly experience which didn't alienate power users as they could continue use Discourse via its mailing list mode.
- User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
- Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
- Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
- Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
- Private Messages can be seen by Administrators, something which might not be clear to everybody.
- Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
- Community Members are eager to jump into the discussion.
- Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
- It's open source and configurable with many other add-ons to help integration with other services.