Docker vs. Pega Customer Decision Hub

You are going to be able to find the most resources and examples using Docker whenever you are working with a container orchestration software like Kubernetes. There will always some entropy when you run in a container, a containerized application will never be as purely performant as an app running directly on the OS. However, in most scenarios this loss will be negligible to the time saved in deployment, monitoring, etc.

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PRPC is a BPM and Case management suite from Pega Systems. Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product but is very difficult to learn. Even, if we go to Pegasystems for training, we have to work on a project at least for a year to have some confidence. Areas where it requires improvements: 1) One of the first things that client's IT department questions about is proprietary BLOB column in PRPC, for them, it is a disadvantage, but as we all know BLOB is what makes the highly complex data model of any BPM application fit inside to a common schema which eliminates the help of a DBA. 2) Another area of improvement is: when using the wizards to generate rules (such as the connector wizards) you have to be careful about the level of coupling between the work object's data model and the interface's data model. This can also create maintenance issues. 3) The complete Pega suite of products have a long time to develop and deploy and it can be easily done using other low-cost software.

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• Packaging of application to limit the space occupied
• Ease of running the application
• Provide multiple ways to handle the application issues and integration of different components like pipeline, ansible, terraform etc

• Ability to design custom integrated campaigns
• Analytics to provide key insights and ability to tune your campaign accordingly
• Ability to design agent workflows

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• Docker hub image retention policy can be relaxed
• Docker hub policies can be more developer friendly
• Docker CLI help section can be improved
• Image and container storage (local) management can be optimized

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• Pega Customer Engagement Suite is ready to use out of the box with several features, but custom development is always needed.
• Although new features can be quickly implemented, they have to go through a screening Business analysis process, QA screening and SCRUM based development.
• Pega eliminates the need for custom code, but there are rare cases where an specific requirement has little to no support from Pega, and implementing custom code can break OOB functionality and make the system unstable.

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I have been using Docker for more than 3 years and it really simplifies the modern application development and deployment. I like the ability of Docker to improve efficiency, portability and scalability for developers and operations teams. Another reason for giving this rating is because Docker integrates CI/CD pipelines very well

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Haven't seen any outages, fatal/unrecoverable errors in my usage so far. Enough said.

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Docker Desktop. The CPU high usage is a known issue. Needs fixing. Otherwise, it is great overall. Would not use anything else still.

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The reason why we are still using Docker right now is due to that is the best among its peers and suits our needs the best. However, the trend we foresee for the future might indicate Amazon lambda could potentially fit our needs to code enviornmentless in the near future.

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I explained in detail in previous questions.

It is the only tool in our toolset that has not [had] any issues so far. That is really a mark of reliability, and it's a testimony to how well the product is made, and a tool that does its job well is a tool well worth having. It is the base tool that I would say any organisation must have if they do scalable deployment.

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• Reduces the number of virtual machine which impacted our quarterly billing
• Using docker with proxy we run multiple application on same port on same host.
• impact on billing is we have to provide docker training to the people who are working on it.

• Cost savings on print marketing and email due to better targeting
• More timely campaigns to reach customers at the right time

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info