Dokan vs. IONOS Hosting

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

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I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.

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• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

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• Private registration: 1&1 offers free private registration which makes them an automatic favorite.
• Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
• Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.

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• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

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• From my experience, customer services does not know how to address issues in an understandable language
• I feel that they arbitrarily overcharge w/o any explanation
• In my opinion it is really pricey

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

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In over 8 years of operations, we have not had a single outage that affected us.

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The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

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Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).

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• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

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• 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
• 1&1 also works with our website platform, Memberclicks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info