What users are saying about
2 Ratings
4 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Online Storefront

    6.8

    Dokan

    68%

    KalioCommerce

    Feature Set Not Supported
    N/A
    Dokan ranks higher in 9/9 features

    Product catalog & listings

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Bulk product upload

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Branding

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Mobile storefront

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Product variations

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Website integration

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Visual customization

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    CMS

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Online Shopping Cart

    5.0

    Dokan

    50%

    KalioCommerce

    Feature Set Not Supported
    N/A
    Dokan ranks higher in 1/1 features

    Checkout user experience

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    9.0

    Dokan

    90%

    KalioCommerce

    Feature Set Not Supported
    N/A
    Dokan ranks higher in 1/1 features

    SEO

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    7.8

    Dokan

    78%

    KalioCommerce

    Feature Set Not Supported
    N/A
    Dokan ranks higher in 4/4 features

    Order processing

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Inventory management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Shipping

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Dokan is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Dokan

    100%
    1 Rating
    8.1

    KalioCommerce

    81%
    3 Ratings

    Likelihood to Renew

    Dokan

    N/A
    0 Ratings
    9.3

    KalioCommerce

    93%
    3 Ratings

    Usability

    9.0

    Dokan

    90%
    1 Rating

    KalioCommerce

    N/A
    0 Ratings

    Availability

    Dokan

    N/A
    0 Ratings
    9.1

    KalioCommerce

    91%
    2 Ratings

    Support Rating

    7.0

    Dokan

    70%
    1 Rating

    KalioCommerce

    N/A
    0 Ratings

    Online Training

    Dokan

    N/A
    0 Ratings
    6.0

    KalioCommerce

    60%
    1 Rating

    Likelihood to Recommend

    Dokan

    Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
    Monique Trulson | TrustRadius Reviewer

    Pros

    Dokan

    • Intuitive back-end functions.
    • User-friendly front-end interface.
    • Bug fixes and improvements are done often and regularly.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    • They make it easy to create pages for each product.
    • They have a variety of customization options to tailor to the needs of your website.
    • Changes can be made from one part of the site, to the entire site, with ease.
    Devin Gray | TrustRadius Reviewer

    Cons

    Dokan

    • Sign-up procedure could be more explanatory for vendors.
    • Sign-up validations could be improved.
    • Support for multi-currency and multilingual shops needs to be improved.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
    • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
    Libu Chacko | TrustRadius Reviewer

    Pricing Details

    Dokan

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    KalioCommerce

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Dokan

    No score
    No answers yet
    No answers on this topic

    KalioCommerce

    KalioCommerce 9.3
    Based on 3 answers
    KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
    Monique Trulson | TrustRadius Reviewer

    Usability

    Dokan

    Dokan 9.0
    Based on 1 answer
    Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Dokan

    Dokan 7.0
    Based on 1 answer
    The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Dokan

    No answers on this topic

    KalioCommerce

    Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
    Monique Trulson | TrustRadius Reviewer

    Return on Investment

    Dokan

    • Positive impact on small to medium shops.
    • Needs good advertisement and features to get large shops to sign up.
    • Needs more bulk product import and management features.
    Anonymous | TrustRadius Reviewer

    KalioCommerce

    • Increased employee efficiency
    • Better customer service.
    • Easier, hassle-free product management.
    Devin Gray | TrustRadius Reviewer

    Screenshots

    KalioCommerce

    Add comparison