Dolby Conference Phone (Dolby Voice) vs. Jabra Speak Series

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.

This is a great solution for video and audio conferences. One device to rule them all. So, if it is an office space meeting room setup, it's very good to use. On the other hand, if you are doing a meeting at a cafe or a coffee shop, it's not recommended as the speaker has a good range and clear sound quality. Everyone around you will be disturbed by your meeting then. In short, Jabra Speak Series 510 is for office setup in small or large meeting rooms. Also, I've seen that it's better to use it in a round shaped table rather than on a long rectangular table.

Incentivized

• One-touch easy-to-join meeting
• Supports two TV screens
• Supports laptop screens on two TV screens without joining a video conference
• Reduces mess of cables In the room
• Dolby audio sound quality
• Speaker and microphone within the same unit on the table
• Supports wide range of cameras, including their own cameras
• Easy to clean
• Robust

• Sound Quality
• High Resolution Microphone
• Pass Through Audio

Incentivized

• Support of three TV screens would be nice In some rooms

• We felt that there should be a small remote control type thing that can give the user flexibility of not getting up to manage the Jabra Speak Series 510.
• It seems like a longshot but Jabra Speak Series should come with it's own bluetooth and should not depend on a Jabra dongle. I know it's good to sell accessories but this is a suggestion that Jabra should think more about.
• We are in south asia (Bangladesh) and getting after sales service here is tough. Jabra can look into it.
• The speak needs to be splash resistant.

Incentivized

This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.

That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.

The headset is intuitive and easy to use, with tactile buttons for volume, power, bluetooth, play/pause, ANC, and pass-through audio. It can connect via USB, bluetooth, or USB cable to a computer, and has a high-quality connection to the device, which can stretch up to 20 feet without issue.

Incentivized

When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.

We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.

The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.

Incentivized

• 95% reduction in IT support desk requests for help with the equipment
• High-quality microphone and speaker
• Robust, smart, clean looking.
• Supports two TVs
• Supports a number of cameras

• Quick call connectivity
• Clear audio

Incentivized