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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A

    DonorDock

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $6,000

    per year

    Pricing
    DonorboxDonorDock
    Editions & Modules
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    DonorDock One
    $500
    per month (billed annually)
    Offerings
    Pricing Offerings
    DonorboxDonorDock
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$2,000 one-time fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DonorboxDonorDock
    Considered Both Products
    Donorbox
    No answer on this topic
    DonorDock
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    DonorboxDonorDock
    Communications and Marketing
    Comparison of Communications and Marketing features of Donorbox and DonorDock
    Feature
    Donorbox
    -
    Ratings
    DonorDock
    8.3
    3 Ratings
    22% above category average
    Constituent engagement and marketing00 Ratings8.33 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Donorbox and DonorDock
    Feature
    Donorbox
    -
    Ratings
    DonorDock
    8.3
    3 Ratings
    28% above category average
    Reporting and data visualization00 Ratings7.43 Ratings
    Wealth screening00 Ratings9.11 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Donorbox and DonorDock
    Feature
    Donorbox
    -
    Ratings
    DonorDock
    6.3
    3 Ratings
    11% above category average
    Online donation options00 Ratings7.53 Ratings
    Event registration and ticketing00 Ratings4.92 Ratings
    Text and phone donations00 Ratings6.63 Ratings
    Security and Platform
    Comparison of Security and Platform features of Donorbox and DonorDock
    Feature
    Donorbox
    -
    Ratings
    DonorDock
    7.7
    3 Ratings
    16% above category average
    Role-based user permissions00 Ratings9.13 Ratings
    Mobile access00 Ratings8.92 Ratings
    Integrations00 Ratings5.03 Ratings
    Best Alternatives
    DonorboxDonorDock
    Small Businesses
    No answers on this topic
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorboxDonorDock
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.3
    (4 ratings)
    Usability
    9.7
    (3 ratings)
    7.4
    (2 ratings)
    User Testimonials
    DonorboxDonorDock
    Likelihood to Recommend
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    DonorDock
    If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.
    Read full review
    Pros
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    DonorDock
    • Easy to use, simple, fast
    • Built in recommendations and notifications
    • Easy reporting
    • Online giving
    • Affordable
    • Simple to get started
    • Scalable as we grow
    Read full review
    Cons
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    DonorDock
    • I can't think of any.
    Incentivized
    Read full review
    Usability
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    DonorDock
    It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.
    Read full review
    Alternatives Considered
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    DonorDock
    DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
    Read full review
    Return on Investment
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    DonorDock
    • Better donor retention
    • More new donors through better donor tracking
    • Increase in our monthly donors
    • Increase in gift amounts through better donor relationships
    Read full review
    ScreenShots

    DonorDock Screenshots

    Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Product screenshotProduct screenshotProduct screenshot