DonorSearch vs. Pushpay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorSearch
Score 7.1 out of 10
N/A
DonorSearch is an online database of donors and prospects providing intelligence on donor wealth and capacity for giving, from the company of the same name in Marriotsville.N/A
Pushpay
Score 8.3 out of 10
N/A
Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.N/A
Pricing
DonorSearchPushpay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DonorSearchPushpay
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DonorSearchPushpay
Best Alternatives
DonorSearchPushpay
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
Bonterra OneCause
Bonterra OneCause
Score 9.0 out of 10

No answers on this topic

Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DonorSearchPushpay
Likelihood to Recommend
9.0
(2 ratings)
1.2
(3 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
DonorSearchPushpay
Likelihood to Recommend
DonorSearch
When doing research, it's been very helpful to see real estate ownership along with SEC holdings in one spot which has been helpful in leads. However, with the real estate, at times it doesn't match the names on the property records which adds an additional step on my end to complete
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Pushpay
Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).
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Pros
DonorSearch
  • Broad inclusion of information
  • Prior giving records
  • Address information
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Pushpay
  • User Friendly
  • Secure
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Cons
DonorSearch
  • Too many names included even when the correct address has been provided for the initial query
  • Not providing total clarity about DonorSearch specific definitions
  • Providing too much info from low-quality profiles
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Pushpay
  • COST!
  • Customer service
  • Elimination of contracts
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Usability
DonorSearch
Very clean interface and easy to navigate based on labeling. Also, the onboarding process is very easy to follow and understand! DonorSearch also does weekly webinars that help and are insightful when looking to learn new things about the system
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Pushpay
No answers on this topic
Support Rating
DonorSearch
No answers on this topic
Pushpay
The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
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Alternatives Considered
DonorSearch
DonorSearch was the first product we onboarded for our donor research and haven't left them because of the success we have had with them so far!
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Pushpay
We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
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Return on Investment
DonorSearch
  • There has not been a negative impact
  • We have been able to get a jumpstart on many leads
  • We are able to see whose giving aligns with our organization
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Pushpay
  • Pushpay served as a fine giving platform and allowed for our church to move digitally well.
  • However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.
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ScreenShots