Dragon Speech Recognition vs. Smartling

My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.

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It is perfect for texts that are used regularly and with more or less slight variations. For any other text, its appropriateness depends greatly on the context provided. The segmentation that helps automate repetitive tasks makes it difficult to properly translate other texts - unless the full context of the document is provided.

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• The main advantage is that it calibrates itself around your tone and accent.
• Integration with many apps and operative system is good.
• Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.

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• Excellent customer support reps that are available for any and all questions.
• Detailed interface that allows you to control pretty much everything yourself.
• Comprehensive help center containing articles and videos.

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• Word recognition can always improve.
• Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
• Adds non-spoken words for no reason if there is a delay in speaking.

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• We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts

• Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
• The software is also very buggy and crashes frequently
• Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.

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I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry

Overall, its gives the functionality that I need in my role and can support with automating tasks. I mainly use it for autotext, to add blocks of text and it works universally across all applications. It saves time and works well in Windows 11. It works very well navigating the web.

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I do think Smartling has a very high usability. It is easy to access, straightforward in what it can do and has a user-friendly design. It is also highly adaptable, though I wish there was a way to set more keyboard shortcuts for functionalities where they are not currently available.

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One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.

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I always receive timely and pleasant support from their Help Desk!

Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.

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We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• Nuance Dragon Speech Recognition has made it easier to dictate progress notes
• Nuance Dragon Speech Recognition has made seeing patients more efficient
• Nuance Dragon Speech Recognition was a little expensive for our smaller practice

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• Saves us from doing five times the work to keep our localized websites synced.
• Can be managed by one person based in the USA (does not require a global team).

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