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Good product for Windows user. No further support for MacOS.
March 13, 2020

Good product for Windows user. No further support for MacOS.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nuance Dragon Speech Recognition

Nuance Dragon Speech Recognition is used as a single license. Not campus-wide.
  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
  • It crashes constantly. Many times you would lose your work.
  • Nuance stopped supporting macOS a few eyes ago. That was an important minus. The last macOS supported version is now useless; it does not even start under the new macOS versions.
  • The delay between listening and writing is applications like Word is way too big. I always have to dictate into a simple text editor and then copy the content into Word. Very bothersome.
  • Apple dictation works much faster.
  • It facilitates writing down first drafts of long documents.
  • Once they stopped supporting macOS, many colleagues stopped using it, so it turned out to be a poor financial investment for the department.
Apple dictation is free and already integrated into the OS. It works very fast, and accuracy can be improved over time, depending on what OS version you have.
One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.

Do you think Nuance Dragon Speech Recognition delivers good value for the price?

Yes

Are you happy with Nuance Dragon Speech Recognition's feature set?

No

Did Nuance Dragon Speech Recognition live up to sales and marketing promises?

No

Did implementation of Nuance Dragon Speech Recognition go as expected?

Yes

Would you buy Nuance Dragon Speech Recognition again?

No

Nuance Dragon Speech Recognition is still a good choice for those that need to use a lot of technical terms. Otherwise, other companies are putting together more simple and as effective software. Lacking support for macOS is a big minus.