TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dreamdata

    Score9.3 out of 10
    N/ADreamdata, from the company in Copenhagen, is a customer journey mapping tool that gathers, joins and cleans all revenue-related data into what are presented as transparent, actionable analysis of what drives B2B revenue.

    $0

    for foundational analytics

    Smaply

    Score6.7 out of 10
    N/AThe Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.

    $19

    per month per user

    Pricing
    DreamdataSmaply
    Editions & Modules
    Free
    $0
    per month
    Attribution
    Custom
    Free
    0 EUR
    per month per user
    Basic
    19 EUR
    per month per user
    Pro
    29 EUR
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DreamdataSmaply
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DreamdataSmaply
    Small Businesses
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DreamdataSmaply
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DreamdataSmaply
    Likelihood to Recommend
    Dreamdata
    I am quite likely to recommend Dreamdata to a colleague or connection in a number of scenarios, in particular I have found it to be appropriate for the tracking of Marketing multi touch attribution across all our activities and where we have impacted lead, handraiser and client journeys with our various different marketing materials.
    Incentivized
    Read full review
    Smaply
    The solution is suitable for complex journeys with many touchpoints.
    The tool has the advantage of being easy to use.
    On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before
    Incentivized
    Read full review
    Pros
    Dreamdata
    • Multi touch attribution
    • Visualisation of brands
    • Visualisation of data
    Incentivized
    Read full review
    Smaply
    • User journey map
    • Personas templates
    • Stakeholder maps
    • Free online courses
    Incentivized
    Read full review
    Cons
    Dreamdata
    • Condensed overview
    • Quicker loading data
    Incentivized
    Read full review
    Smaply
    • Global look and feel
    • Export format
    • Text formating in sticky notes
    Incentivized
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    Usability
    Dreamdata
    Dream data has a really user friendly user experience and user interface - I like the colours, the logos make things a lot easier to read and navigate between, and it is a generally intuitive experience. It is easy to find your way to the data that you need to see
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Alternatives Considered
    Dreamdata
    No answers on this topic
    Smaply
    It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
    Incentivized
    Read full review
    Return on Investment
    Dreamdata
    • Ability to prove marketing spend worth
    • Ability to track multi touch attribution
    • Deeper understanding of client journeys in order to optimize funnel
    Incentivized
    Read full review
    Smaply
    • Time saving
    • Clarity for stakeholders
    • Sharing best practices
    Incentivized
    Read full review
    ScreenShots

    Smaply Screenshots

    Screenshot of Airport Experience Example Journey Map in Smaply EditorScreenshot of Airport Experience Example Journey Map ExportScreenshot of Airport Experience Example Journey Map A4 ExportScreenshot of Persona EditorScreenshot of Persona ExportScreenshot of Stakeholder Map Editor