Great tool for journey map !
November 27, 2021
Great tool for journey map !
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smaply
I use Smaply to create easily journey maps or personas. We use it in the product team during the discovery process, to define problems/paint points, prioritize and fin the best solution for our website and platform. It's easy to define a chronology in our user journey and add details to it with Smaply!
Pros
- User journey map
- Personas templates
- Stakeholder maps
- Free online courses
Cons
- UI of the website
- It would be useful to have flow chart and site map functionality
- We can't collaborate simultaneously
- Less time spending on creating user journey
- Better discovery that helps us to create good interface and convert more
- Good blog articles that inspires us for our projects
It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
Do you think Smaply delivers good value for the price?
Not sure
Are you happy with Smaply's feature set?
Yes
Did Smaply live up to sales and marketing promises?
Yes
Did implementation of Smaply go as expected?
Yes
Would you buy Smaply again?
Yes
Comments
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