DupeCatcher vs. Nasuni

If you often get lead lists for import, large databases, a lot of users manipulating data regularly, then this is very necessary. Otherwise, I wouldn't see a huge need. I will say that we have found more cost effective apps that have a little more what we need as far as customization and more features.

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Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

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• User friendly & easy to navigate. I don't have a lot of time to learn brand new processes, so the ease of dupecatcher saved me a lot of time that I would normally spend hours doing manual work, merging duplicates.
• "Ignore" some apps don't allow you to ignore dupes, as some may know this is absolutely necessary sometimes.
• Alerts that notify SF users when they are creating duplicates.

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• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

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• While it is user friendly, the interface could use a facelift. Very old school looking.
• Sometimes it will flag false duplicate results.
• Mass delete option is not available, and would be very useful.

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• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

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As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

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Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

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We had DupeCatcher first, but did demo a few other similar products and decided to go with a different product due to the fact that they had a lot more features, customization, and excellent customer service.

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The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

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• Any tool that can catch duplicates is something almost any CRM using company needs. So obviously this will always have a positive impact on a company.
• I wouldn't say we had a negative impact but we were able to find tools that did what DupeCatcher does and them some with a higher price tag, but you get a lot more features, and in my opinion what you would want/need/expect out of a dupe catcher.

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• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

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