Dynamo Software vs. Wealthbox CRM

1. A client looking for integration of CRM, accounting and the investor portal. 2. Clients looking for a well developed investor portal to simply provide documents on one end to providing charts, graphs and investor level information on the other. 3. It is not well suited for smaller cost conscious clients

Wealthbox CRM is great with looking up advisor information. It looks a lot like a Facebook profile -- you can quickly make a comment to record a phone conversation, post an email, etc. The customizable workflows are great for due dates and keeping steps within your business.

Incentivized

• Keeps improving the software
• Client management and support
• It is very customizable

• Workflow Customization
• Ease of Use with setting up Advisor and Contact Info

Incentivized

• Some functionality is clunky: Mailing Campaigns, Passthrough Integration, Dynamo Accounting Complex Transactions. At times it seems functionality is rolled out too soon.
• Onboarding of new clients for us seems a bit haphazard. We just added a new tenant with CRM, Dynamo Accounting and the Investor Portal and we weren't exactly sure what the state of the new tenant should be based on what was copied over from a prior tenant or how much Dynamo Software time or support we would have to customize the new tenant.
• At times it seems Dynamo Software's terminology with relationships either isn't intuitive or is repetitive creating additional time/confusion when modifying workspaces, portal set-up, etc.

• Workflow Glitches - workflows will sometimes not move to the next step or will continue to spin in a "loading" fashion. Can be frustrating and slows down business.
• Issues do not get resolved timely.

Incentivized

The system’s configurable nature makes it a dynamic solution for addressing business-specific needs. Additionally, the intuitive design of the data queries allow us to find what we need and self-source most items. Finally, the ability to manage the majority of configuration needs in-house enables us to resolve user requests in a timely manner. Dynamo also listens to customer feedback and consistently deliver helpful upgrades.

Dynamo Software makes the most sense from a cost perspective for available offerings to our clients. The integration between the CRM, Accounting module and investor portal. We also appreciate the ability to customize the investor portal to the client's request all within the same license.

Wealthbox is more user friendly and has a better view

Incentivized

• It allows us to offer a more sophisticated accounting application and investor portal in our suite of technology.

• Transparency with advisors - they can see the workflows we create and know what step their business is currently in and what's next.

Incentivized