easyOptima vs. Moveworks

easyOptima

easyOptima

0 Reviews and Ratings

Moveworks

Moveworks

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
easyOptima	Score 0.0 out of 10	N/A	easyOptima offers a digital assistant for service desks designed to save time for users and IT teams. With its diagnostic tree and simplified automation system based on PowerShell, easyOptima Assistant helps users find solutions before they reach out to support.	N/A
Moveworks	Score 8.0 out of 10	N/A	Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.	N/A

Pricing

easyOptima

Moveworks

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
easyOptima	Moveworks
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	easyOptima	Moveworks
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All Alternatives	View all alternatives	View all alternatives

User Ratings
	easyOptima	Moveworks
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	easyOptima	Moveworks
Likelihood to Recommend	easyOptima No answers on this topic	ServiceNow Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk. Incentivized Mike Miller System Administrator Read full review
Pros	easyOptima No answers on this topic	ServiceNow Understanding employee questions and serving up information and answers Very easy to add new content into the chatbot Excellent customer support Incentivized Mike Miller System Administrator Read full review
Cons	easyOptima No answers on this topic	ServiceNow Conversations, asking users refining questions to better tailor responses Incentivized Mike Miller System Administrator Read full review
Return on Investment	easyOptima No answers on this topic	ServiceNow 22% reduction in calls to support channels Employee growth without needing to add support personnel Incentivized Mike Miller System Administrator Read full review
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