Easyship vs. Happy Returns

Depending on the client's needs, the EasyShip app is free and integration is super fast. We always recommend a shipping plugin to keep rates accurate and costs in line. Clients love when their shipping costs and postage match up. We strive to be sure they have a good solution to keep their stores on track.

Incentivized

Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.

Incentivized

• Calculate shipping rates
• Provide accurate results

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• Makes the return process easy for customers
• It's easy for our customer service team to manager
• Has a seamless Shopify integration

Incentivized

• Currently there is no API to GET or POST data

Incentivized

Great tool for shipping solution, no issues with install or training, very easy system to use

Incentivized

Most issues can be resolved online. We have not had to call in for assistance in 5 years of using the plugin.

Incentivized

Easyship is easy to integrate into the Big Commerce store platform. They have a free app, 1 click install, easy setup and clients like the easy to use interface.

Incentivized

We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.

Incentivized

• Saves time
• Saves money (no low shipping quotes)

Incentivized

• We have seen an increase in customer retention
• Customer service spends less time servicing return issues

Incentivized