TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Easyship

    Score7 out of 10
    N/AEasyship is shipping automation software for ecommerce retailers from the company of the same name in Brooklyn.N/A

    Happy Returns

    Score10 out of 10
    N/AHappy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
    Pricing
    EasyshipHappy Returns
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EasyshipHappy Returns
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    EasyshipHappy Returns
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EasyshipHappy Returns
    Likelihood to Recommend
    Easyship
    Depending on the client's needs, the EasyShip app is free and integration is super fast. We always recommend a shipping plugin to keep rates accurate and costs in line. Clients love when their shipping costs and postage match up. We strive to be sure they have a good solution to keep their stores on track.
    Incentivized
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    Happy Returns
    Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
    Incentivized
    Read full review
    Pros
    Easyship
    • Calculate shipping rates
    • Provide accurate results
    Incentivized
    Read full review
    Happy Returns
    • Makes the return process easy for customers
    • It's easy for our customer service team to manager
    • Has a seamless Shopify integration
    Incentivized
    Read full review
    Cons
    Easyship
    No answers on this topic
    Happy Returns
    • Currently there is no API to GET or POST data
    Incentivized
    Read full review
    Likelihood to Renew
    Easyship
    Great tool for shipping solution, no issues with install or training, very easy system to use
    Incentivized
    Read full review
    Happy Returns
    No answers on this topic
    Support Rating
    Easyship
    Most issues can be resolved online. We have not had to call in for assistance in 5 years of using the plugin.
    Incentivized
    Read full review
    Happy Returns
    No answers on this topic
    Alternatives Considered
    Easyship
    Easyship is easy to integrate into the Big Commerce store platform. They have a free app, 1 click install, easy setup and clients like the easy to use interface.
    Incentivized
    Read full review
    Happy Returns
    We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
    Incentivized
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    Return on Investment
    Easyship
    • Saves time
    • Saves money (no low shipping quotes)
    Incentivized
    Read full review
    Happy Returns
    • We have seen an increase in customer retention
    • Customer service spends less time servicing return issues
    Incentivized
    Read full review
    ScreenShots

    Happy Returns Screenshots

    Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics