TrustRadius

Goverlan Reach, from EasyVista vs. GlarAssist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Goverlan Reach, from EasyVista
Score 9.1 out of 10
N/A
EasyVista’s Goverlan Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a chance to impact the business.N/A
GlarAssist
Score 0.0 out of 10
N/A
GlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product. GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time instructions to workers, or customers, to speed up and guarantee efficient problem resolutions. Even though GlarAssist is focused on the Manufacturing and Field Services industries, the vendor states any…N/A
Pricing
Goverlan Reach, from EasyVistaGlarAssist
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Goverlan Reach, from EasyVistaGlarAssist
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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Goverlan Reach, from EasyVistaGlarAssist
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User Ratings
Goverlan Reach, from EasyVistaGlarAssist
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Goverlan Reach, from EasyVistaGlarAssist
Likelihood to Recommend
EasyVista
Great for managing a single client with AD integration allowing quick troubleshooting of common issues such as password lockout and aging passwords. Remote desktop is quick and easy to find individual users. It is also easy to run power shell commands whilst the user is logged in without affecting their session to fix things in the background.
Rob Booth | TrustRadius Reviewer
Rob Booth
Lead Engineer
Read full review
Glartek
No answers on this topic
Pros
EasyVista
  • Desktop support
  • Process Automation
  • Easily Customisable Reporting
Rob Booth | TrustRadius Reviewer
Rob Booth
Lead Engineer
Read full review
Glartek
No answers on this topic
Cons
EasyVista
  • Occasional caching provides out of date information
  • Basic license needs a little more
  • Simplification of software removal would be nice
Rob Booth | TrustRadius Reviewer
Rob Booth
Lead Engineer
Read full review
Glartek
No answers on this topic
Alternatives Considered
EasyVista
Overall I've found Goverlan Reach to be as good as other tools for remote desktops, with the ad integration taking it to the next level. This comes at a cost that not all will be willing to pay for, and the basic license of Goverlan Reach lacks many of the features that make the product stand out from the rest.
Rob Booth | TrustRadius Reviewer
Rob Booth
Lead Engineer
Read full review
Glartek
No answers on this topic
Return on Investment
EasyVista
  • Provide support without any codes or passwords from users
  • Software inventory and version mismatch reporting
  • Deployment of updates and new software
Rob Booth | TrustRadius Reviewer
Rob Booth
Lead Engineer
Read full review
Glartek
No answers on this topic
ScreenShots