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Fullcast Revenue Intelligence vs. Sugar Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fullcast Revenue Intelligence

    Score8 out of 10
    N/AEbsta was a revenue intelligence solution, and since the August 2025 acquisition, is offered as Fullcast Revenue Intelligence, part of the company's RevOps platform.N/A

    Sugar Connect

    Score6 out of 10
    Small Businesses (1-50 employees)
    SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.N/A
    Pricing
    Fullcast Revenue IntelligenceSugar Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fullcast Revenue IntelligenceSugar Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Fullcast Revenue IntelligenceSugar Connect
    Small Businesses
    No answers on this topic
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fullcast Revenue IntelligenceSugar Connect
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Fullcast Revenue IntelligenceSugar Connect
    Likelihood to Recommend
    Fullcast
    Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
    Incentivized
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    SugarCRM
    It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
    Incentivized
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    Pros
    Fullcast
    • Easy to use
    • Syncs with Salesforce
    • Can add contacts to Salesforce from Ebsta fluidly
    Incentivized
    Read full review
    SugarCRM
    • Makes saving emails in SugarCRM really easy
    • Flexible as to which types of records you can save to
    • Accurate reporting on opens and clicks
    • Easily add new records to SugarCRM from Gmail inbox
    Incentivized
    Read full review
    Cons
    Fullcast
    • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
    Incentivized
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    SugarCRM
    • The payment plan that Collabspot provides does not have many advantages over the free plan.
    • The scores do not reflect the true assessment towards clients and candidates.
    • Mail templates have an outdated design.
    Incentivized
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    Support Rating
    Fullcast
    10/10 responsiveness.
    Incentivized
    Read full review
    SugarCRM
    No answers on this topic
    Alternatives Considered
    Fullcast
    No answers on this topic
    SugarCRM
    Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
    Incentivized
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    Return on Investment
    Fullcast
    • Allows us easy access to know if someone is in our database without searching
    Incentivized
    Read full review
    SugarCRM
    • The staff that enters is of guaranteed quality.
    • Customers can respond to our requests quickly.
    • The staff of the administration is much more committed to their work.
    Incentivized
    Read full review
    ScreenShots

    Sugar Connect Screenshots

    Screenshot of Salesforce in Gmail SidebarScreenshot of Sugar CRM in Gmail SidebarScreenshot of Email TemplatesScreenshot of Sales Reporting and AnalyticsScreenshot of Email Reminders