Eckoh vs. Zoom Contact Center
Eckoh vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Eckoh | Enterprise companies (1,001+ employees) | Eckoh provides customer engagement, contact centre and secure payment solutions for organisations across all sectors to support their customer experience goals through self-service and voice channel technologies. | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
Eckoh | Zoom Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Eckoh | Zoom Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Eckoh | Zoom Contact Center | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eckoh | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Eckoh | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | Eckoh No answers on this topic | Zoom |
Pros | Eckoh No answers on this topic | Zoom |
Cons | Eckoh No answers on this topic | Zoom |
Alternatives Considered | Eckoh No answers on this topic | Zoom |
Return on Investment | Eckoh No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |