Eclipse AI vs. Verint Voice of the Customer
Eclipse AI vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eclipse AI | N/A | Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows users to plug in voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of the voice-of-customer data and industry best practices. | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Eclipse AI | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Eclipse AI | Verint Voice of the Customer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Eclipse AI | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eclipse AI | Verint Voice of the Customer | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Eclipse AI | Verint Voice of the Customer | |
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Likelihood to Recommend | Eclipse AI No answers on this topic | Verint |
Pros | Eclipse AI No answers on this topic | Verint |
Cons | Eclipse AI No answers on this topic | Verint |
Likelihood to Renew | Eclipse AI No answers on this topic | Verint |
Usability | Eclipse AI No answers on this topic | Verint |
Support Rating | Eclipse AI No answers on this topic | Verint |
Alternatives Considered | Eclipse AI No answers on this topic | Verint |
Return on Investment | Eclipse AI No answers on this topic | Verint |
ScreenShots | Eclipse AI Screenshots |