Ecomail vs. Intercom
Ecomail vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ecomail | N/A | Ecomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your… | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Ecomail | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Ecomail | Intercom | |
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Top Pros |
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Top Cons | No answers on this topic |
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Email & Online Marketing |
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Reporting & Analytics |
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Pre-Send Testing |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Ecomail | Intercom | |
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Small Businesses | ReachMail Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ecomail | Intercom | |
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Likelihood to Recommend | 10.0 (1 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 8.9 (19 ratings) |
Usability | 10.0 (1 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Ecomail | Intercom | |
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Likelihood to Recommend | Ecomail.app | Intercom |
Pros | Ecomail.app | Intercom |
Cons | Ecomail.app | Intercom |
Likelihood to Renew | Ecomail.app No answers on this topic | Intercom |
Usability | Ecomail.app | Intercom |
Reliability and Availability | Ecomail.app No answers on this topic | Intercom |
Performance | Ecomail.app No answers on this topic | Intercom |
Support Rating | Ecomail.app No answers on this topic | Intercom |
Online Training | Ecomail.app No answers on this topic | Intercom |
Implementation Rating | Ecomail.app No answers on this topic | Intercom |
Alternatives Considered | Ecomail.app | Intercom |
Return on Investment | Ecomail.app | Intercom |
ScreenShots | Ecomail Screenshots | Intercom Screenshots |