eesel AI vs. Yellow.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eesel AI
Score 0.0 out of 10
N/A
eesel AI (eesel.ai) is an AI support agent and employee productivity copilot designed to automate customer-facing service workflows and internal knowledge discovery. Rather than requiring organizations to migrate their data to a proprietary platform, eesel AI integrates directly with an organization's existing software stack and documentation databases to build a centralized company "brain" capable of answering complex queries in natural language.N/A
Yellow.ai
Score 8.3 out of 10
N/A
yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
Pricing
eesel AIYellow.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eesel AIYellow.ai
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsContact vendor for pricing information.
More Pricing Information
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User Ratings
eesel AIYellow.ai
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
eesel AIYellow.ai
Likelihood to Recommend
eesel AI
No answers on this topic
Yellow.ai
I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
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Pros
eesel AI
No answers on this topic
Yellow.ai
  • Web integrated chat bot
  • WhatsApp bot
  • Good support from YM team
  • Transparent dashboard for analysis
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Cons
eesel AI
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Yellow.ai
  • Shopping features in bot
  • pricing
  • app integration
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Alternatives Considered
eesel AI
No answers on this topic
Yellow.ai
The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
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Return on Investment
eesel AI
No answers on this topic
Yellow.ai
  • Chatbot is another touch point for customer to do servicing of their loan.
  • The following are the benefits for the customers.
  • Avoid long wait times to reach agent.
  • Get quick and reliable and up to date information.
  • Easy and guided self-service journey.
  • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
  • 24 X 7 availability.
  • Increased customer satisfaction.
  • Reduction in customer support manpower.
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ScreenShots