| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Yellow.ai | N/A | yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | Optional | ||||||||||
| Additional Details | Contact vendor for pricing information. | ||||||||||
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| Considered Both Products | Yellow.ai  Lekha Tharoor Digital Marketing Manager Chose Yellow.ai The system we used before was a typical chat network, where users can just enter their basic details and take them to a direct customer service agent. With yellow.ai we were able to resolve around 70% of their doubts through AI-built FAQs, only the rest of the doubts needed to … |
| Yellow.ai | |
|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives |
| Yellow.ai | |
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| Likelihood to Recommend | 9.0 (2 ratings) |
| Yellow.ai | |
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| Likelihood to Recommend | Yellow.ai
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| Pros | Yellow.ai
Lekha Tharoor Digital Marketing Manager |
| Cons | Yellow.ai
Lekha Tharoor Digital Marketing Manager |
| Alternatives Considered | Yellow.ai
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| Return on Investment | Yellow.ai
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