Ekso vs. Interact Software

Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.

Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.

Incentivized

• Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
• Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
• Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.

• The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
• The service desk is responsive and Interact is quick to point out any service issues.

Incentivized

• It would be useful for Gemini to offer a mobile-friendly version.
• It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
• Gemini could improve homepage design to provide a dashboard for all projects in the system.

• Payment steps
• Pipedrive integration
• Google tag manager integration

Incentivized

Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.

Gemini is more cost-effective than Project Server. It is easy to configure and easy to use

Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.

Incentivized

• Gemini helped consolidate and centralize projects tracking and status reporting
• Gemini helped improve defects tracking and reporting
• Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.

• In my very particular opinion, we can say that this tool has not generated any negative aspect for us, so we are comfortable.

Incentivized