Countersoft, the team behind the Gemini ALM and bug tracking tool, is becoming Ekso. The company's products focus on IT help desk, bug tracking, test management, and general ALM functionality.
$10
Per User Per Month
Interact Software
Score9 out of 10
Mid-Size Companies (51-1,000 employees)
Interact's employee experience platform consolidates fragmented workplace communications into a centralized system with the goal of increasing engagement across global enterprises. The platform delivers targeted content across mobile, email, and digital signage. Key features include AI-powered personalization, built-in analytics tracking engagement metrics, and community-building tools. Unlike general intranet solutions, Interact specializes exclusively in employee experience optimized for…
Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.
The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
The service desk is responsive and Interact is quick to point out any service issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
