TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ElaBoard (discontinued)

    Score8.6 out of 10
    N/AElaBoard was an online whiteboard platform for distributed team collaboration. The platform's limitless working canvas facilitates its more than 5M users to lead engaging workshops and meetings, innovate products, and brainstorm conceptions. The product is discontinued.N/A

    WebEngage

    Score4.1 out of 10
    N/AWebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
    Pricing
    ElaBoard (discontinued)WebEngage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ElaBoard (discontinued)WebEngage
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 14 day free trial is available so you can try Elaboard before you buy. Elaboard has 4 pricing editions, ranging from $7 to $40 per user per month.Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
    More Pricing Information
    Community Pulse
    ElaBoard (discontinued)WebEngage
    Considered Both Products
    Discontinued Products
    No answer on this topic
    WebEngage
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    ElaBoard (discontinued)WebEngage
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ElaBoard (discontinued) and WebEngage
    Feature
    ElaBoard (discontinued)
    -
    Ratings
    WebEngage
    7.4
    6 Ratings
    5% below category average
    Dynamic content00 Ratings7.36 Ratings
    Ability to test dynamic content00 Ratings7.76 Ratings
    Mobile optimization00 Ratings6.35 Ratings
    Email deliverability reporting00 Ratings7.16 Ratings
    List management00 Ratings7.86 Ratings
    Triggered drip sequences00 Ratings8.26 Ratings
    Lead Management
    Comparison of Lead Management features of ElaBoard (discontinued) and WebEngage
    Feature
    ElaBoard (discontinued)
    -
    Ratings
    WebEngage
    6.1
    5 Ratings
    26% below category average
    Lead nurturing automation00 Ratings6.65 Ratings
    Automated sales alerts and tasks00 Ratings5.65 Ratings
    Campaign Management
    Comparison of Campaign Management features of ElaBoard (discontinued) and WebEngage
    Feature
    ElaBoard (discontinued)
    -
    Ratings
    WebEngage
    6.9
    6 Ratings
    9% below category average
    Calendaring00 Ratings8.05 Ratings
    Event/webinar marketing00 Ratings5.74 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ElaBoard (discontinued) and WebEngage
    Feature
    ElaBoard (discontinued)
    -
    Ratings
    WebEngage
    7.2
    6 Ratings
    4% below category average
    Dashboards00 Ratings7.56 Ratings
    Standard reports00 Ratings7.56 Ratings
    Custom reports00 Ratings6.76 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ElaBoard (discontinued) and WebEngage
    Feature
    ElaBoard (discontinued)
    -
    Ratings
    WebEngage
    7.1
    6 Ratings
    7% below category average
    API00 Ratings8.26 Ratings
    Role-based workflow & approvals00 Ratings7.15 Ratings
    Customizability00 Ratings6.85 Ratings
    Integration with Salesforce.com00 Ratings6.15 Ratings
    Best Alternatives
    ElaBoard (discontinued)WebEngage
    Small Businesses
    Whimsical
    Score9.3 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Whimsical
    Score9.3 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Whimsical
    Score9.3 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ElaBoard (discontinued)WebEngage
    Likelihood to Recommend
    8.6
    (8 ratings)
    7.3
    (6 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ElaBoard (discontinued)WebEngage
    Likelihood to Recommend
    Discontinued Products
    ElaBoard is particularly well-suited for creating engaging visuals for presentations, bulletin boards, and classroom door decorations. It is also great for managing projects and providing resources to help users collaborate more easily. Additionally, ElaBoard is great for quickly creating and sharing documents and materials with other users.When it comes to more complex tasks, such as creating animations and transitions, ElaBoard may not be the best option. Additionally, ElaBoard does not offer many customization options, making it difficult to create unique visuals that capture the user's desired look and feel. Finally, ElaBoard's search and filtering tools could be improved, as it can be difficult to quickly find the materials needed for a project.
    Incentivized
    Read full review
    WebEngage
    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It provides a number of tools, such as a calendar, task lists, frameworks, tracking charts, shares, real-time notifications, and more.
    • It allows us to create projects, share files, have real-time conversations and keep up with the activity of other team members.
    • Analysis tools include interactive charts, pivot tables, performance and resource usage reports, and more. These tools allow users to gain a deep understanding of the results of their projects.
    Incentivized
    Read full review
    WebEngage
    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There are too many steps to share your board with users not already signed up
    • Cost; for smaller organizations it's great but 150+ people really start to add up fast
    • It's 2022, improved accessibility is a must
    Read full review
    WebEngage
    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We give ElaBoard a 10 out of 10 rating because it has proven to be an invaluable tool for our organization. ElaBoard has allowed us to easily set and track our goals, collaborate with cross-functional teams, manage our budget, forecast our expenses, develop successful products, and track progress on various projects. Additionally, ElaBoard has enabled us to quickly and easily visualize complex data sets, create custom workflows, and create presentation-style slideshows. These features, along with ElaBoard's intuitive user interface and responsive customer support team, make it an ideal choice for our organization and make us confident that it will continue to provide the features and functionality we need in the future.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Usability
    Discontinued Products
    I gave ElaBoard an 8 rating for its overall usability because it provides an intuitive and user-friendly platform for teams to collaborate on a variety of tasks. The kindergarten management system was a great addition, as it allowed us to keep track of the kids inside the home or in the kindergarten. Additionally, the library of educational resources and games was also very useful. Furthermore, the platform is easy to set up and navigate, and the customer service team is responsive and helpful. Overall, ElaBoard makes it easy for teams to work together and efficiently get things done.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    I gave ElaBoard a rating of 9 out of 10 for availability because it is designed to be extremely reliable, and it is backed by a team of experienced engineers and administrators who are dedicated to ensuring the product is available whenever it is needed. Additionally, ElaBoard has multiple layers of redundancy and failover built into the system to ensure that there are no single points of failure and that the system remains available even in the event of an unexpected outage. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Performance
    Discontinued Products
    I gave ElaBoard a rating of 9 out of 10 for performance because it is designed to be extremely fast, and it is optimized for both speed and efficiency. Pages on the platform load quickly, and reports tend to complete in a reasonable amount of time, given their complexity. Additionally, ElaBoard is designed to be light on resources, so it doesn't slow down other software or systems it might be integrated with. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Support Rating
    Discontinued Products
    I give ElaBoard an 8 out of 10 rating because of the helpfulness and responsiveness of their customer service team. They have a knowledge base with detailed instructions and guides, as well as a dedicated customer service team that is available to answer questions. In my experience, the support team has been friendly, knowledgeable, and helpful in resolving my issues quickly and efficiently. Additionally, I found that the product itself was easy to use and had a wide range of features that met my needs.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Key insights regarding the implementation of ElaBoard include the importance of planning, gathering stakeholder buy-in, ensuring compatibility with existing systems, providing sufficient training and support, and monitoring the implementation process to ensure it achieves the desired outcomes. Additionally, it is important to consider the potential impact of the change on those affected by it and to ensure that data is migrated correctly. Lastly, it is important to ensure that the implementation process is completed on time and within budget.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Interface of Ela Board is better and user-friendly. It is dependent on the G Suite and may not be considered as an independent Whiteboard. Very limited tools available. Media tools are not available. Being a google product, the we were not confident on the security front. Limited and not so good templates are available. However, you can change the background colors & images but it do not give a feel of full functional and professional solution
    Incentivized
    Read full review
    WebEngage
    WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    I gave ElaBoard a rating of 9 out of 10 for scalability because it is designed to be flexible and easily configurable, allowing organizations to quickly and easily adjust the system to their needs. Additionally, the product can be easily deployed in a variety of environments and scales to meet the needs of the organization. Furthermore, ElaBoard provides a wide range of features and tools that make it easy to integrate and manage data from multiple sources, as well as to create custom visualizations and reports. All of these features make ElaBoard an excellent choice for organizations looking for a highly scalable solution.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Positive - helps us be more efficient than with just a board meeting as we can just meet for a few quick minutes instead of hours.
    Incentivized
    Read full review
    WebEngage
    • Helped in lowering cost of marketing.
    • Driving higher volume of Direct Sales.
    • Increasing conversion rate on the website.
    • Increasing lead to sale ratio.
    Incentivized
    Read full review
    ScreenShots

    WebEngage Screenshots

    Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)