Elastic Enterprise Search vs. Google Search Appliance (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Enterprise Search
Score 7.0 out of 10
N/A
Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.
$79
per month
Google Search Appliance (discontinued)
Score 9.3 out of 10
N/A
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A
Pricing
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Editions & Modules
Standard
$79
per month
Pro
$199
per month
Premium
Custom
No answers on this topic
Offerings
Pricing Offerings
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Considered Both Products
Elastic Enterprise Search
Google Search Appliance (discontinued)

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Small Businesses
Algolia
Algolia
Score 8.8 out of 10
Algolia
Algolia
Score 8.8 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Likelihood to Recommend
8.1
(2 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Elastic Enterprise SearchGoogle Search Appliance (discontinued)
Likelihood to Recommend
Elastic
Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.
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Discontinued Products
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
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Pros
Elastic
  • It's very easy to implement. The documentation is great and you can be up and running very quickly.
  • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
  • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.
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Discontinued Products
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
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Cons
Elastic
  • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
  • Swiftype is very expensive, this makes it difficult for smaller companies to afford.
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Discontinued Products
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
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Support Rating
Elastic
No answers on this topic
Discontinued Products
Neutral rating because I've never needed support.
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Alternatives Considered
Elastic
Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.
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Discontinued Products
Google search has always been superior. No other search engine application can even come close.
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Return on Investment
Elastic
  • It has a positive impact as it helps traders and other users to seamlessly use applications.
  • It has a positive ROI and we would know the results in time to come.
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Discontinued Products
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
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ScreenShots