TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    TruCentive

    Score8.3 out of 10
    N/ATruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.

    $2,500

    per month

    Pricing
    Opayo by ElavonTruCentive
    Editions & Modules
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    Pay as you Go
    $0
    Essentials
    $2,500
    per year
    Standard
    $5,000
    per year
    Corporate
    $10,000
    per year
    Offerings
    Pricing Offerings
    Opayo by ElavonTruCentive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Opayo by ElavonTruCentive
    Considered Both Products
    Elavon Inc.
    No answer on this topic
    TruCentive
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
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    Opayo by ElavonTruCentive
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    Square POS
    Score9 out of 10
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    Medium-sized Companies
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Opayo by ElavonTruCentive
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.4
    (6 ratings)
    User Testimonials
    Opayo by ElavonTruCentive
    Likelihood to Recommend
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    TruCentive
    TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds.
    Incentivized
    Read full review
    Pros
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
    Read full review
    TruCentive
    • Variety of cards
    • Ease of use
    • Reasonable pricing
    Incentivized
    Read full review
    Cons
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    TruCentive
    • Broader range of incentive options
    • More detailed help for self management of the platform
    Incentivized
    Read full review
    Alternatives Considered
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    TruCentive
    TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since.
    Incentivized
    Read full review
    Return on Investment
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    TruCentive
    • positive ROI on my incentive lead generation
    Incentivized
    Read full review
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