emPerform vs. Proliant

How easily the system interfaces with the HRIS system is essential for setup. Unfortunately, the emPerform system doesn't seem to perform as well as we would like. Review setup is cumbersome and time consuming. We like the customized workflow, but would like more abilities to assign reviewers.

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• Ability to customize workflow.
• Ability for Human Resources to aid managers by making recommendations/edits to comments before employees receive their evaluation.
• Customized security profiles to ensure each stage of the process is administered according to a specific business model.

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Layout modifications when employees and managers are in "review" mode. The system would benefit greatly from having everything accessible with only a single click. The current layout requires the reviewer to visit different areas before even reaching the rating area.
• Cloud-based performance management! With the popularity of remote and telework positions, it would be fantastic to offer employees and managers the ability to log in from anywhere and still access the performance management system.
• Ease of use and integration with HRIS systems.

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

We feel very strongly about moving to a platform that's easier to manage and provides our employees/managers with a faster tool. We like the convenience of cloud-based software.

Super user friendly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• Reduction in administrative time by having all of the performance evaluations available through an electronic portal.
• Ability to have quick reporting on the status of evaluations and metrics on suggested training and development plans.

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized