EmpMonitor vs. NGNShadowCoach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EmpMonitor
Score 9.7 out of 10
N/A
EmpMonitor launched in 2014 as an early entrant of employee monitoring. With time and the latest versions, it’s now specialized in productivity management and insider threat detection. It helps in providing insights into employee computer working activities, forensics, user behavior analytics, data loss prevention, etc. to make the workplace productive and secure. EmpMonitor marks a fine line between the privacy and productivity of the employees, and states they are
$2.92
per month per user
NGNShadowCoach
Score 0.0 out of 10
N/A
NGNShadowCoach is a screen monitoring and live supervisor-to-agent chat system designed for Contact Centers. It is a plug-and-play tool designed to improve team management. NGNShadowCoach users can record the agent’s screen as well as both the computer audio and any input audio. Recorded files are maintained for as long as a customer has enough storage space to keep them.N/A
Pricing
EmpMonitorNGNShadowCoach
Editions & Modules
GOLD
$2.92
per month per user
GOLD
$2.92
per month per user
SILVER
$3.75
per month per user
SILVER
$3.75
per month per user
BRONZE
$4.59
per month per user
BRONZE
$4.59
per month per user
No answers on this topic
Offerings
Pricing Offerings
EmpMonitorNGNShadowCoach
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmpMonitorNGNShadowCoach
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User Ratings
EmpMonitorNGNShadowCoach
Likelihood to Recommend
9.7
(4 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
EmpMonitorNGNShadowCoach
Likelihood to Recommend
EmpMonitor
Because of EmpMonitor, I can keep an eye on my employees from anywhere any time and it increased my firm’s productivity rate.
With the screen capturing feature, I can question any employee for their non-working hours with proof
It made it very easy for management to maintain the attendance of every employee.
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Grupo NGN
No answers on this topic
Pros
EmpMonitor
  • Track keyboard activity per second.
  • Take screenshots every a corn period of time.
  • Track total time spent on different tasks.
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Grupo NGN
No answers on this topic
Cons
EmpMonitor
  • Unavailability of integration of third-party software that enhances its overall working.
  • No option to track or manage projects.
  • Project tracking and support for Macs.
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Grupo NGN
No answers on this topic
Return on Investment
EmpMonitor
  • Track keyboard activity per second.
  • Take screenshots every a corn period.
  • Track total time spent on different tasks.
Read full review
Grupo NGN
No answers on this topic
ScreenShots