Empower vs. Pobuca

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.4 out of 10
N/A
N/AN/A
Pobuca
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
$0
Pricing
EmpowerPobuca
Editions & Modules
No answers on this topic
Free
$0.00
Pro
$3.00
per user/per month
Enterprise
$5.00
per user/per month
Offerings
Pricing Offerings
EmpowerPobuca
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmpowerPobuca
Considered Both Products
Empower
Chose Empower
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Chose Empower
Empower gives me as an administrator, more access to accounts, and more access to customer service reps than ADP ever did. With Empower, if there is an issue, and a simple fix is needed without a rep being called, then I can do it. ADP had to open a ticket than wait up to 10 …
Pobuca
Chose Pobuca
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. …
Chose Pobuca
We've used Outlook contacts and Office 365, but we couldn't dial from within the app, so Pobuca is a better option all around.
Features
EmpowerPobuca
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.0
Ratings
14% above category average
Pobuca
-
Ratings
Customer data management / contact management8.90 Ratings00 Ratings
Workflow management8.80 Ratings00 Ratings
Territory management8.80 Ratings00 Ratings
Opportunity management9.70 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.80 Ratings00 Ratings
Contract management8.80 Ratings00 Ratings
Quote & order management9.90 Ratings00 Ratings
Interaction tracking7.80 Ratings00 Ratings
Channel / partner relationship management9.30 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
7.8
Ratings
1% above category average
Pobuca
-
Ratings
Case management8.30 Ratings00 Ratings
Call center management7.80 Ratings00 Ratings
Help desk management7.20 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
6.2
Ratings
22% below category average
Pobuca
-
Ratings
Lead management7.10 Ratings00 Ratings
Email marketing5.20 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
8.3
Ratings
7% above category average
Pobuca
-
Ratings
Task management8.00 Ratings00 Ratings
Billing and invoicing management8.80 Ratings00 Ratings
Reporting8.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.2
Ratings
18% above category average
Pobuca
-
Ratings
Forecasting8.80 Ratings00 Ratings
Pipeline visualization9.80 Ratings00 Ratings
Customizable reports8.80 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
5.8
Ratings
28% below category average
Pobuca
-
Ratings
Custom fields6.70 Ratings00 Ratings
Custom objects6.10 Ratings00 Ratings
Scripting environment3.40 Ratings00 Ratings
API for custom integration7.10 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
7.3
Ratings
14% below category average
Pobuca
-
Ratings
Single sign-on capability6.20 Ratings00 Ratings
Role-based user permissions8.30 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.8
Ratings
26% above category average
Pobuca
-
Ratings
Social data9.80 Ratings00 Ratings
Social engagement9.70 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
7.4
Ratings
2% below category average
Pobuca
-
Ratings
Marketing automation6.60 Ratings00 Ratings
Compensation management8.20 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
6.6
Ratings
15% below category average
Pobuca
-
Ratings
Mobile access6.60 Ratings00 Ratings
Best Alternatives
EmpowerPobuca
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EmpowerPobuca
Likelihood to Recommend
9.4
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
EmpowerPobuca
Likelihood to Recommend
I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
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Pobuca works well with small businesses. Your whole company can have access to contacts and can easily share contacts. It's easy to use and input information. It's simple to set up for all your employees. Having access to business cards with simply taking a picture is a nice feature. It's overall ease of use and simple interface makes it an effective program
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Pros
  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.
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  • We can add any contact into it easily.
  • It has the option to edit any contact.
  • It allows us to manage our contacts in any order of our choice--either alphabetically or any other way according to our ease.
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Cons
  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.
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  • It forces you to fill out information when you may not have it.
  • It separates by organization and person which isn't useful.
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Likelihood to Renew
We have had no problems and will stay with Empower for our 401k needs.
Read full review
No answers on this topic
Usability
I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
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No answers on this topic
Support Rating
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
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No answers on this topic
Alternatives Considered
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Read full review
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.
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Return on Investment
  • It has improved employee experience and is a good tool for management to track things.
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  • Shortened time looking for leads
  • Practicality in dialing direct from the app
  • Our custom fields help us a lot job-wise
Read full review
ScreenShots

Pobuca Screenshots

Screenshot of Pobuca-where teams share contactsScreenshot of Import business contacts in one placeScreenshot of Link contacts to related organizationsScreenshot of Smart search finds  the user is looking forScreenshot of Capture email signaturesScreenshot of Access contacts everywhere with Pobuca mobile app