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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Empower

    Score8.4 out of 10
    N/AN/AN/A

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
    Pricing
    EmpowerThryv
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EmpowerThryv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EmpowerThryv
    Considered Both Products
    Empower ERP
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    EmpowerThryv
    Sales Force Automation
    Comparison of Sales Force Automation features of Empower and Thryv
    Feature
    Empower
    8.9
    3 Ratings
    13% above category average
    Thryv
    -
    Ratings
    Customer data management / contact management8.83 Ratings00 Ratings
    Workflow management8.83 Ratings00 Ratings
    Territory management8.83 Ratings00 Ratings
    Opportunity management9.82 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.73 Ratings00 Ratings
    Contract management8.73 Ratings00 Ratings
    Quote & order management9.93 Ratings00 Ratings
    Interaction tracking7.63 Ratings00 Ratings
    Channel / partner relationship management9.33 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Empower and Thryv
    Feature
    Empower
    7.6
    3 Ratings
    1% below category average
    Thryv
    -
    Ratings
    Case management8.23 Ratings00 Ratings
    Call center management7.63 Ratings00 Ratings
    Help desk management7.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Empower and Thryv
    Feature
    Empower
    6.1
    2 Ratings
    24% below category average
    Thryv
    -
    Ratings
    Lead management7.02 Ratings00 Ratings
    Email marketing5.12 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Empower and Thryv
    Feature
    Empower
    8.3
    2 Ratings
    8% above category average
    Thryv
    -
    Ratings
    Task management8.02 Ratings00 Ratings
    Billing and invoicing management8.92 Ratings00 Ratings
    Reporting8.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Empower and Thryv
    Feature
    Empower
    9.1
    3 Ratings
    17% above category average
    Thryv
    -
    Ratings
    Forecasting8.83 Ratings00 Ratings
    Pipeline visualization9.92 Ratings00 Ratings
    Customizable reports8.83 Ratings00 Ratings
    Customization
    Comparison of Customization features of Empower and Thryv
    Feature
    Empower
    5.6
    3 Ratings
    31% below category average
    Thryv
    -
    Ratings
    Custom fields6.43 Ratings00 Ratings
    Custom objects5.83 Ratings00 Ratings
    Scripting environment3.22 Ratings00 Ratings
    API for custom integration7.02 Ratings00 Ratings
    Security
    Comparison of Security features of Empower and Thryv
    Feature
    Empower
    7.0
    3 Ratings
    18% below category average
    Thryv
    -
    Ratings
    Single sign-on capability5.93 Ratings00 Ratings
    Role-based user permissions8.23 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Empower and Thryv
    Feature
    Empower
    9.8
    2 Ratings
    26% above category average
    Thryv
    -
    Ratings
    Social data9.92 Ratings00 Ratings
    Social engagement9.82 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Empower and Thryv
    Feature
    Empower
    7.2
    3 Ratings
    5% below category average
    Thryv
    -
    Ratings
    Marketing automation6.43 Ratings00 Ratings
    Compensation management8.13 Ratings00 Ratings
    Platform
    Comparison of Platform features of Empower and Thryv
    Feature
    Empower
    6.4
    2 Ratings
    17% below category average
    Thryv
    -
    Ratings
    Mobile access6.42 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    9.2
    8 Ratings
    22% above category average
    Dynamic content00 Ratings8.97 Ratings
    Ability to test dynamic content00 Ratings9.17 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings8.88 Ratings
    Email deliverability reporting00 Ratings9.17 Ratings
    List management00 Ratings8.96 Ratings
    Triggered drip sequences00 Ratings9.73 Ratings
    Lead Management
    Comparison of Lead Management features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    8.1
    7 Ratings
    19% above category average
    Lead nurturing automation00 Ratings8.76 Ratings
    Data quality management00 Ratings8.66 Ratings
    Automated sales alerts and tasks00 Ratings7.16 Ratings
    Campaign Management
    Comparison of Campaign Management features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    9.0
    5 Ratings
    19% above category average
    Calendaring00 Ratings9.05 Ratings
    Event/webinar marketing00 Ratings9.04 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    6.7
    8 Ratings
    4% below category average
    Social sharing and campaigns00 Ratings9.48 Ratings
    Social profile integration00 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    6.6
    7 Ratings
    5% below category average
    Dashboards00 Ratings9.17 Ratings
    Standard reports00 Ratings8.67 Ratings
    Custom reports00 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Empower and Thryv
    Feature
    Empower
    -
    Ratings
    Thryv
    8.3
    6 Ratings
    45% above category average
    API00 Ratings7.93 Ratings
    Role-based workflow & approvals00 Ratings8.92 Ratings
    Customizability00 Ratings8.15 Ratings
    Best Alternatives
    EmpowerThryv
    Small Businesses
    Salesflare
    Score10 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmpowerThryv
    Likelihood to Recommend
    9.4
    (3 ratings)
    9.5
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (4 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EmpowerThryv
    Likelihood to Recommend
    Empower ERP
    I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
    Incentivized
    Read full review
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    Pros
    Empower ERP
    • Keep track of all our employee's 401K accounts
    • They take care of all notices for account holders
    • They take care of all tasks in a timely manner.
    Incentivized
    Read full review
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    Cons
    Empower ERP
    • Sometimes the tiles are removed automatically or stop working.
    Incentivized
    Read full review
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    Likelihood to Renew
    Empower ERP
    We have had no problems and will stay with Empower for our 401k needs.
    Incentivized
    Read full review
    Thryv
    No answers on this topic
    Usability
    Empower ERP
    I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
    Incentivized
    Read full review
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    Support Rating
    Empower ERP
    Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
    Incentivized
    Read full review
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    Alternatives Considered
    Empower ERP
    It stood out when compared for features, legacy, customer support, and on-premises deployment.
    Incentivized
    Read full review
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    Return on Investment
    Empower ERP
    • It has improved employee experience and is a good tool for management to track things.
    Incentivized
    Read full review
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments