From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.
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FigJam
Score 8.1 out of 10
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FigJam is an online interactive whiteboard from Figma headquartered in San Francisco, presently in beta (2021) but available to the public in a free trial. The vendor states that in 2022, FigJam will have plans for $0, $8, and $15 per editor, per month.
I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
It is well suited when people use it to sketch the first wireframes of the UX, like the Breadboarding technique from Basecamp. I used to work like that when modifying some UX. Our designers used to sketch over our current experience wireframe, and then we could discuss it by using the comments in Figjam or the Call feature at FigJam. That made it easy to discuss it. When building up group boards to discuss ideas, I use Miro, once it has more native pre-sets that help conducts the discussion.
I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
Positive: FigJam is cheaper than Miro and allows connecting with FigJam, where we design our user interfaces. FigJam is more complete and visually appealing than draw.io, although draw.io is free. FigJam allows calls, which both competitors do not. Negative: Miro has more pre-set diagrams than FigJam and they are native and easy to use FigJam is paid, while draw.io is not.
It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
