From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.
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Starmind
Score 8.0 out of 10
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Starmind in Zurich offers their knowledge sharing platform, featuring augmented Intelligence allowing team members, or employees across departments and offices, to tap into the collective human intelligence in an organization, in real-time.
I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems.
The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient.
Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform.
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency.
