Bloomfire Reviews

The Franchisor has decided to discontinue use of Bloomfire and use FranConnect instead. When Bloomfire was in use, it was the corporate knowledge base and repository for E-Learning, Articles, Information and Community Q&A/support.

[Bloomfire is being used to] share reusable sales/customer facing assets. We would like to share our contents but there is [no] efficient way without knowledge share platform like Bloomfire.

We use Bloomfire to have a self help to answer questions to our employees. Our program is only a few years old and it growns everyday with more vital information to help our employee to do there job better and to help answer questions that they may have, when with a client. I use Bloomfire on a daily basis to help be me successful at my job.

Our department successfully uses Bloomfire for our sales process. We take care of our clients thanks in large part to Bloomfire!

Our organization has used Bloomfire for 4+ years. It is managed and maintained by our knowledge management team. Our whole organization uses this platform. The first problem and goal Bloomfire addresses is to undergird a culture of accessing, sharing, and using knowledge to advance our work with child welfare agencies and leadership teams. It allows for cross-team collaboration on common needs and trends, while at the same time, removing silos and independent approaches to the work.

Bloomfire is being used across my school’s network as a resource center for teachers and administrators. Resources are located to provide teachers with the tools needed to help with our teaching. These resources include lesson plans, curriculum development and content which are easily accessible to all in our network. Bloomfire’s main purpose is to provide teachers and administrators an effective way to share and receive resources that helps us to become more productive in our field of work as educators.

Bloomfire is being used by Mastery Charter Schools to house curriculum resources, HR resources, and many other resources for the entire network. It serves as one place where we can access information we need at any time whether we are in the building or at home. Bloomfire helps keep things organized.

Bloomfire is what we use for our internal search engine or as we call it 'our single source of truth'. The business we are in is messy and convoluted. The Residential department is broken in to 4 different division and Bloomfire allows for us to store article by relevancy with a user friendly search engine for easy finding. Although we all use the same website, the different tiles/groups isolates the important information. Our customer service agents are encouraged to utilize this resource to gather accurate and updated policy information. The best part is that it is very interactive i:e bookmarks, like, follow, share or flag for review.

Bloomfire is currently used by our technical services team, which includes parts identification and technical support. It's an incredible resource for gathering all our info and documents for each manufacturer under one roof. The search function makes it essential to our daily work -- I have an entire screen and browser window devoted to multiple Bloomfire tabs at all times. The "question" post function save us so much time by removing redundancies, allowing us to have faster and more accurate responses real-time for our external customers on the phone. It also allows us to have better manufacturer partnerships due to the fact that we are not constantly pestering for the same information we got last week! I don't know how we would do this job without Bloomfire.

Bloomfire is used by our company as an education tool. All articles relating to our training, company protocols etc are placed on Bloomfire and it is our go-to program for learning everything we need to know.

I use it to go look up clients' questions. I use it to show me how to set up different programs. Or to see different strategies or ways to improve my customer. I use it to help clients set up accounts. It is a good program you go to to ask a question when you don't know the answers. Instead of waiting for a supervisor to come to answer my question which could make me lose a client because of the wait time.

We have a small administration staff. Bloomfire allows our team to store and access documents easily while in the office and out on a project site. Our customers are high end and providing necessary information in a timely and professional manner makes for an efficient use of everyone's time and resources.

Bloomfire holds documents and pertinent information for my company that I can access quickly and easily. I use it almost daily to obtain information my clients need to keep them moving with their products. It helps to have a great deal of information in one place so I do not have to go run it down.

C12 Group is using Bloomfire to share (and curate) content and exchange best practices among 100+ Chairs in multiple markets who work with thousands of CEOs, Business Owners, and other Executives to help them build their businesses. Bloomfire is an intuitive platform that has proven to be a go-to source for just-in-time information as well as a library for future reference.

We currently use Bloomfire as a resource for training our Reservations Agents on all of our owned and non-owned properties that we book. We have daily changes that occur throughout all of our operations and properties we book in Alaska, and we can easily update the information through Bloomfire and allow our agents to access it whenever they need to utilize the resources.

Bloomfire is like our bible; we follow the instructions and procedures and correctly educate our customers and answer questions. Thanks to this we can properly assist our consumers. The whole organization must use the documents on Bloomfire--managers, trainers and agents. We also have to read the updated and new documents. It's super easy to use and that's one of the reasons why I recommend it.

Due to the pandemic, our department and also many employees throughout the organization work remotely. Bloomfire is a very effective and easy way to keep everyone updated with information and ensuring that people are aware of changes as they occur.

I really like Bloomfire. It's easy to use. User friendly. When searching for our company's needs It's never overwhelming where the team can't help each other to quickly find things and It's right on time getting information for our meetings and presentations. We have gotten so much positive feedback where other colleagues have said they will use Bloomfire in the near future.

We use it for our script during calls and It is very smooth and informative which helps the calls go extremely smooth.

I have used Bloomfire for over a year now and love it. The usefulness and is very easy to navigate helps with getting the information needed to assist our customers. The whole organization uses it.

Bloomfire allows me to quickly access compliance documents needed to do my job. Our organization uses the program to organize materials needed for both in-person and virtual instruction. This includes but is not limited to, professional development documents, curriculum guides, even instructional tools! The program has absolutely enabled us to stay organized and work efficiently.

Our company used Bloomfire as a way to access company information to all employees. Like a library of sorts. You log in, put in keywords, and it brings up articles related to your search that were published by administrators for the company. It's very helpful when you don't remember something or need help with a question.

We use it for training purposes and as a compendium of company knowledge to reference when needed.

It's used for our entire organization, and we use it as a constantly evolving educational platform.

Bloomfire is super easy to use and it keeps you engaged as you learn the lessons of your trade.