Ensemble Video vs. SAS 360 Plan

I'm not sure where Ensemble Video would be less appropriate. We've found it to be very effective for our campus-specific use cases. However, the product is very customizable in how a campus could structure their Ensemble instance to match their organization, and how users may be managed.

• Adapting to user needs. Ensemble Video seems to always be listening to their clients needs and suggestions by implementing effective features in every system update. Communication seems to always indicate that these features are driven by requests that their customers have made to improve the service.
• Client Support - I have an IT/support background and have had to deal with many vendors and external support. Ensemble is easily the most responsive and effective vendor when it comes to support. When needing certain solutions, they have sent code that was in development and not officially released so I could achieve my goals with project videos. Support is always personal, prompt and effective.
• Customization. New templates, video players, account management, and embed options have allowed us to use Ensemble Video in a much more personalized way. Early versions of the service had an "Ensemble feel" but color schemes and logos are now able to be changed for a better organization feel.

• Create and manage a detailed plan for a marketing campaign: when you create detailed project plans and then task and role levels, SAS Marketing Operations Management (SAS MOM) makes it easier to coordinate between projects with very little, if any, issues.
• Share, reuse and leverage existing marketing assets: Like some marketing tools, SAS MOM allows you to create and reuse assets across various channels.
• Manage project collaboration and execution: You are allowed to set up a workflow that helps move processes along without having to manage each step of the project.

Incentivized

Independently Invited by TrustRadius

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• User management. Some features are unique to the entire deployment (like authentication sources). It would be great if multiple authentication options could be used across different Ensemble institutions.
• Upgrade processes. Though new versions of Ensemble Video are always better, the installation process is very manual and Ensemble Video must be involved directly. Not a weakness, but it would be nice to be able to perform our own upgrades/patches when needed.

• It would be good to have a Storyboard feature to summarize and tie together some of the dashboard metrics.
• Missing feature: Hubspot CRM integration.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The team at Ensemble Video is dedicated to supporting us and they offer prompt and reliable services.

Ensemble Video has succeeded for us where other solutions have failed. It came along exactly when we needed it, for our organization. At the time, we were caught between the push and pull of several different solutions, uploading our videos with the expectation that users would take the time to download and play them, using popular public video streaming services with few settings and options, and forgoing videos altogether. Ensemble Video has taken our myriad needs and provided a platform that addresses all of them.

• Ease of user contributed content. The videos that users upload to the system can either be automatically published or they can be reviewed by staff before being added to websites and courses. Instead of all these videos living on different sites (YouTube, Vimeo, etc.) we now have a centralized location that we have control over.
• LMS Integration - A year ago YouTube changed their policy to not allow direct recording from webcams. This essentially broke the Blackboard Video Everywhere tool that allowed our instructors to post quick comments in class discussions and content areas. While they need to be pre-recorded, the Ensemble Building Block allows our instructors and students to once again upload and post videos, all from directly within the Blackboard content editor.
• Flexibility - With the ease of creating user accounts and video libraries, Ensemble Video has become the go to option for Erikson courses, professional development content and project videos. Different departments can have their own account and have control over their libraries without the worry of them viewing or editing other institute content.