Entuity vs. OpenText Network Node Manager i (NNMi)

I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.

However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.

Incentivized

[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.

Incentivized

• Exceptional network discovery and mapping.
• Great CMDB integration capabilities.
• Good event management integrations.

Incentivized

• Network Fault and Performance Monitoring
• Fault Tolerant
• Distributed Architecture
• Stability in operations

Incentivized

• Detailed server monitoring.
• Detailed storage monitoring.

Incentivized

• Flow monitoring.
• QoS.

Incentivized

Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).

Incentivized

Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

Incentivized

The list above shows you some of the products that Entuity replaces.

The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.

Incentivized

Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.

Incentivized

• Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
• Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
• Security of the network devices has improved thanks to the discovery provided by Entuity.

Incentivized

• HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.

Incentivized