Entuity vs. Pulseway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Entuity
Score 8.9 out of 10
N/A
The Entuity network monitoring tool from Park Place Technologies (acquired 2019) automates network discovery and uses workflows that enable users to see when something has gone wrong. Responsive dashboards allow users to take a high-level view to gauge network health or drill down to the component level to fix network problems.N/A
Pulseway
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Pricing
EntuityPulseway
Editions & Modules
No answers on this topic
Enterprise
$0.80
per month per installation
Offerings
Pricing Offerings
EntuityPulseway
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden fees or contracts. Term-based discounts.
More Pricing Information
Community Pulse
EntuityPulseway
Features
EntuityPulseway
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Entuity
8.8
1 Ratings
11% above category average
Pulseway
-
Ratings
Automated network device discovery10.01 Ratings00 Ratings
Network monitoring10.01 Ratings00 Ratings
Baseline threshold calculation7.01 Ratings00 Ratings
Alerts9.01 Ratings00 Ratings
Network capacity planning8.01 Ratings00 Ratings
Packet capture analysis9.01 Ratings00 Ratings
Network mapping10.01 Ratings00 Ratings
Customizable reports8.01 Ratings00 Ratings
Wireless infrastructure monitoring9.01 Ratings00 Ratings
Hardware health monitoring8.01 Ratings00 Ratings
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EntuityPulseway
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User Ratings
EntuityPulseway
Likelihood to Recommend
10.0
(1 ratings)
6.3
(13 ratings)
Usability
-
(0 ratings)
7.7
(4 ratings)
Support Rating
10.0
(1 ratings)
9.6
(2 ratings)
User Testimonials
EntuityPulseway
Likelihood to Recommend
Park Place Technologies
I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.
However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.
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Kaseya
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
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Pros
Park Place Technologies
  • Exceptional network discovery and mapping.
  • Great CMDB integration capabilities.
  • Good event management integrations.
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Kaseya
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons
Park Place Technologies
  • Detailed server monitoring.
  • Detailed storage monitoring.
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Kaseya
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Usability
Park Place Technologies
No answers on this topic
Kaseya
The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
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Support Rating
Park Place Technologies
Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).
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Kaseya
I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
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Alternatives Considered
Park Place Technologies
The list above shows you some of the products that Entuity replaces.
The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.
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Kaseya
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Return on Investment
Park Place Technologies
  • Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
  • Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
  • Security of the network devices has improved thanks to the discovery provided by Entuity.
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Kaseya
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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ScreenShots

Pulseway Screenshots

Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report