EOXS ERP vs. Hiver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EOXS ERP
Score 9.0 out of 10
N/A
EOXS embodies the philosophy of “Steel Meeting Technology” giving steel business the boost it deserves. The vendor states their mission is to empower SMB enterprises on their journey to digital transformation. By delivering business solutions that explain complex problems in a beautifully uncomplicated way. EOXS's ERP is a customizable business software solution. That was curated considering the lack of digitalization of steel businesses having great reliance on spreadsheets. It's a business…N/A
Hiver
Score 8.2 out of 10
N/A
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies…
$14
/user/month
Pricing
EOXS ERPHiver
Editions & Modules
No answers on this topic
PLUS PLAN
$14.00
/user/month
PREMIUM PLAN
$22.00
/user/month
ENTERPRISE PLAN
$34.00
/user/month
Offerings
Pricing Offerings
EOXS ERPHiver
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
EOXS ERPHiver
Payroll Management
Comparison of Payroll Management features of Product A and Product B
EOXS ERP
8.5
2 Ratings
16% above category average
Hiver
-
Ratings
Pay calculation7.52 Ratings00 Ratings
Benefit plan administration8.02 Ratings00 Ratings
Direct deposit files8.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
EOXS ERP
8.7
2 Ratings
18% above category average
Hiver
-
Ratings
API for custom integration8.52 Ratings00 Ratings
Plug-ins9.02 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
EOXS ERP
8.5
2 Ratings
5% above category average
Hiver
-
Ratings
Single sign-on capability8.02 Ratings00 Ratings
Role-based user permissions9.02 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
EOXS ERP
8.8
2 Ratings
23% above category average
Hiver
-
Ratings
Dashboards10.02 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports8.52 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
EOXS ERP
8.3
2 Ratings
9% above category average
Hiver
-
Ratings
Accounts payable8.52 Ratings00 Ratings
Accounts receivable7.52 Ratings00 Ratings
Global Financial Support8.02 Ratings00 Ratings
Primary and Secondary Ledgers8.02 Ratings00 Ratings
Journals and Reconciliations9.02 Ratings00 Ratings
Configurable Accounting8.52 Ratings00 Ratings
Standardized Processes8.52 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
EOXS ERP
8.1
2 Ratings
3% above category average
Hiver
-
Ratings
Inventory tracking8.02 Ratings00 Ratings
Automatic reordering8.52 Ratings00 Ratings
Location management7.52 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
EOXS ERP
8.2
2 Ratings
5% above category average
Hiver
-
Ratings
Pricing7.52 Ratings00 Ratings
Order entry8.52 Ratings00 Ratings
Credit card processing8.02 Ratings00 Ratings
Cost of goods sold8.02 Ratings00 Ratings
Order Orchestration8.02 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
EOXS ERP
8.5
2 Ratings
14% above category average
Hiver
-
Ratings
Billing Management9.52 Ratings00 Ratings
Cash and Asset Management7.52 Ratings00 Ratings
Travel & Expense Management7.52 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting9.02 Ratings00 Ratings
Period Close7.52 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
EOXS ERP
8.2
2 Ratings
8% above category average
Hiver
-
Ratings
Budgeting and Forecasting9.02 Ratings00 Ratings
Project Costing8.02 Ratings00 Ratings
Cost Capture8.52 Ratings00 Ratings
Capital Project Management8.02 Ratings00 Ratings
Customer Contract Compliance8.02 Ratings00 Ratings
Project Revenue Recognition8.02 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
EOXS ERP
8.8
2 Ratings
25% above category average
Hiver
-
Ratings
Project Planning and Scheduling7.52 Ratings00 Ratings
Task Insight for Project Managers9.02 Ratings00 Ratings
Project Mobile Functionality9.02 Ratings00 Ratings
Definable Resource Pools9.52 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
EOXS ERP
8.3
2 Ratings
9% above category average
Hiver
-
Ratings
Award Lifecycle Management8.52 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
EOXS ERP
8.6
2 Ratings
21% above category average
Hiver
-
Ratings
Bids Analyzed and Compared9.02 Ratings00 Ratings
Contract Authoring8.52 Ratings00 Ratings
Contract Repository7.02 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated9.52 Ratings00 Ratings
Supplier Management9.02 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
EOXS ERP
9.1
2 Ratings
33% above category average
Hiver
-
Ratings
Risk Repository8.52 Ratings00 Ratings
Control Management9.52 Ratings00 Ratings
Control Efficiency Assessments9.02 Ratings00 Ratings
Issue Detection10.02 Ratings00 Ratings
Remediation and Certification8.52 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
EOXS ERP
8.7
2 Ratings
24% above category average
Hiver
-
Ratings
Transportation Planning and Optimization9.02 Ratings00 Ratings
Transportation Execution Management9.02 Ratings00 Ratings
Trade and Customs Management8.52 Ratings00 Ratings
Fulfillment Management8.52 Ratings00 Ratings
Warehouse Workforce Management8.02 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
EOXS ERP
8.4
2 Ratings
11% above category average
Hiver
-
Ratings
Production Process Design8.52 Ratings00 Ratings
Production Management8.52 Ratings00 Ratings
Configuration Management8.52 Ratings00 Ratings
Work Execution8.02 Ratings00 Ratings
Manufacturing Costs9.52 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
EOXS ERP
8.6
2 Ratings
17% above category average
Hiver
-
Ratings
Forecasting9.02 Ratings00 Ratings
Inventory Planning8.02 Ratings00 Ratings
Performance Monitoring9.52 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
EOXS ERP
9.1
2 Ratings
23% above category average
Hiver
-
Ratings
Proposal Management9.52 Ratings00 Ratings
Product Master Data Management9.02 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
EOXS ERP
-
Ratings
Hiver
1.7
3 Ratings
129% below category average
Organize and prioritize service tickets00 Ratings1.03 Ratings
Ticket creation and submission00 Ratings2.03 Ratings
Ticket response00 Ratings2.03 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
EOXS ERP
-
Ratings
Hiver
3.0
3 Ratings
88% below category average
Email support00 Ratings3.03 Ratings
Best Alternatives
EOXS ERPHiver
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
SAP Service Cloud
SAP Service Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EOXS ERPHiver
Likelihood to Recommend
9.0
(2 ratings)
1.0
(3 ratings)
Usability
10.0
(2 ratings)
3.0
(1 ratings)
Support Rating
9.5
(2 ratings)
4.0
(1 ratings)
User Testimonials
EOXS ERPHiver
Likelihood to Recommend
EOXS
I've just started to explore EOXS and I am blown away by how robust this software is. It has everything you need to stay on top of your HR, accounting, and client management. I'm looking forward to where this company is going and am excited about its roadmap.
The team behind EOXS seems very passionate about creating a great experience for all of its users. They are quick to answer questions and provide support.
Read full review
Hiver
Any work environment where more than one team member is able to address certain customer requests. We used to use Groups, but then it was confusing as to whether or not someone responded, and we needed more transparency between team members. Another example is a person emailing with a billing question. We used to reply and add the billing department's email address or forward the email to billing, but with Hiver, simply assigning it to the billing HIVER Inbox allows anyone to reply directly to the customer without the issue of either the customer or team member remembering to reply all or accidentally replying only to the team member forwarding the email.
Read full review
Pros
EOXS
No answers on this topic
Hiver
  • It's easy to set up, and manage ongoing.
  • The customer service and support is amazing- I get check ins, quick responses to enquiries and extras from time to time.
  • It knows what it's doing- it's here to take the issue of gmail not being the best when it comes to shared inboxes and it has provided the perfect solution!
Read full review
Cons
EOXS
No answers on this topic
Hiver
  • There is currently no way to create a support ticket unless related to an email already received. It would be extremely beneficial to be able to take a call and create a support ticket within HIVER based on the call in the same manner that we can create a ticket from an inbound email.
Read full review
Usability
EOXS
Overall a positive experience, with constant and rapid improvements and new features! The software is full-featured and priced well when compared to older alternatives. The team at EOXS is very responsive
Read full review
Hiver
Easy to use
Read full review
Support Rating
EOXS
They are quick to answer questions and provide support
Read full review
Hiver
Support is there, can be slow at times.
Read full review
Alternatives Considered
EOXS
No answers on this topic
Hiver
Hiver was the only option we looked at. There didn't appear to be many alternatives in the market
Read full review
Return on Investment
EOXS
No answers on this topic
Hiver
  • Hiver has increased the efficiency by which we address emailed questions and concerns.
  • Hiver increases transparency between team members.
  • Information pertinent to one or more team members is searchable by all applicable team members making it easier to research a situation that otherwise could have been stored in details across separate member email histories.
Read full review
ScreenShots

Hiver Screenshots

Screenshot of Hiver in GmailScreenshot of Access shared mailboxScreenshot of Collision alerts feature