Epic EpicCare EMR vs. HENO

Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.

Incentivized

HENO is a wonderful system for any Physical Therapy practice currently operating in multiple programs. It streamlines systems and communication through its department integration, allows for HIPAA compliant internal messaging, and client communication, and it has a high level of practice customization. It also has a patient portal which can be very useful.

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• Integrates as a whole
• 1 log in- 1 log in!!! that is all!
• Everything in one
• Cuts down time and energy

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

• Tracking of appointments, and documentation could be cleaner.
• Alerts could be more customizable, and error messages could provide more information to the user.

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

They are great about getting back to us, however, sometimes it is hard to convey the question accurately through email.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

HENO is a single system, and I find that invaluable.

Incentivized

• I am not up to speed on the ROI for the product.
• The product is average in terms of what it provides our organization.

Incentivized

• It has had positive impact overall by making most of our systems more efficient and streamlined.

Incentivized