Epic EpicCare EMR vs. SAP NetWeaver BPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EpicCare EMR
Score 7.4 out of 10
N/A
EpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A
SAP BPM
Score 9.3 out of 10
N/A
SAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.N/A
Pricing
Epic EpicCare EMRSAP NetWeaver BPM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EpicCare EMRSAP BPM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Epic EpicCare EMRSAP NetWeaver BPM
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Epic EpicCare EMR
10.0
2 Ratings
26% above category average
SAP NetWeaver BPM
-
Ratings
Claims management10.01 Ratings00 Ratings
Coding10.02 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Epic EpicCare EMR
8.8
1 Ratings
10% above category average
SAP NetWeaver BPM
-
Ratings
Rule-based scheduling10.01 Ratings00 Ratings
Automated appointment reminders5.01 Ratings00 Ratings
Multi-location support10.01 Ratings00 Ratings
Calendar interface10.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Epic EpicCare EMR
9.3
2 Ratings
25% above category average
SAP NetWeaver BPM
-
Ratings
Charting / document management10.02 Ratings00 Ratings
Templates5.02 Ratings00 Ratings
Patient portal10.01 Ratings00 Ratings
Mobile/tablet support10.02 Ratings00 Ratings
Fax integration10.01 Ratings00 Ratings
Integration with other EMR and PM systems8.02 Ratings00 Ratings
Workflow automation10.02 Ratings00 Ratings
Speech recognition10.01 Ratings00 Ratings
Customization10.02 Ratings00 Ratings
E-prescribing10.02 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Epic EpicCare EMR
10.0
2 Ratings
18% above category average
SAP NetWeaver BPM
-
Ratings
HIPAA compliance10.02 Ratings00 Ratings
Role-based permission levels10.02 Ratings00 Ratings
Data backups and redundancy10.02 Ratings00 Ratings
Local mode / networking failsafe10.02 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Epic EpicCare EMR
9.0
2 Ratings
14% above category average
SAP NetWeaver BPM
-
Ratings
Task tracking10.02 Ratings00 Ratings
Specialty-specific workflows7.02 Ratings00 Ratings
Multi-office / multi-physician capabilities10.02 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Epic EpicCare EMR
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
20% above category average
Dashboards00 Ratings10.02 Ratings
Standard reports00 Ratings10.02 Ratings
Custom reports00 Ratings10.02 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Epic EpicCare EMR
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
17% above category average
Process designer00 Ratings10.02 Ratings
Process simulation00 Ratings10.02 Ratings
Business rules engine00 Ratings10.02 Ratings
SOA support00 Ratings10.02 Ratings
Process player00 Ratings10.02 Ratings
Support for modeling languages00 Ratings10.02 Ratings
Form builder00 Ratings10.02 Ratings
Model execution00 Ratings10.02 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Epic EpicCare EMR
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
20% above category average
Social collaboration tools00 Ratings10.02 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Epic EpicCare EMR
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
21% above category average
Content management00 Ratings10.02 Ratings
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Score 8.4 out of 10
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User Ratings
Epic EpicCare EMRSAP NetWeaver BPM
Likelihood to Recommend
10.0
(2 ratings)
10.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Support Rating
7.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Epic EpicCare EMRSAP NetWeaver BPM
Likelihood to Recommend
Epic
Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
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SAP
It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
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Pros
Epic
  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.
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SAP
  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
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Cons
Epic
  • Med Order simplification.
  • Easy workflow.
  • AI prediction.
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SAP
  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke
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Likelihood to Renew
Epic
No answers on this topic
SAP
As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
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Support Rating
Epic
The Company normally responds to most requests. At times, however, the response times are longer than expected.
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SAP
We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
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Alternatives Considered
Epic
Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
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SAP
I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
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Return on Investment
Epic
  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.
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SAP
  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
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