Epic MyChart vs. Expenzing Supplier Portal

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

Well suited in scenarios where customer does not have any tool in place and wants to digitize the buyer as well as supplier experience. Especially helpful in scenarios where you need a common portal for all their suppliers Less appropriate in scenarios where customer is digitally matured and is looking for advance AI/ML capabilities

Incentivized

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• It provides a self service portal where direct as well as indirect suppliers can update their profile, participate in contracts, submit PO acknowledgement and invoices
• Suppliers have complete visibility on their invoice status & payments

Incentivized

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

• Overall look & feel and usability of the portal
• Need to bring is some RPAs and bots in place to automate the invoicing process and make it a touchless processing
• Should have the ability to validate supplier profile details

Incentivized

More market share, so people are more used to Epic MyChart.

Incentivized

Expenzing Supplier Portal has a very lucrative pricing model and is essential for companies that are not completely matured in their digital procurement journey. Although I was not directly involved in the selection of this portal, what I really like about this tool is support provided to my suppliers and suppliers can complete all their sourcing and procurement activities from one single portal.

Incentivized

• It allows me to better decision about my health
• It allows me to show my medical records to friends and family that are in the medical field
• Makes it easy to have one location for all medical records

Incentivized

• Increased spend under management
• More # of suppliers transacting electronically
• Reduced invoices in exceptions

Incentivized