Epic MyChart vs. Recupra

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyChart
Score 7.8 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
Recupra
Score 0.0 out of 10
N/A
Recupra is an AI patient outreach platform for healthcare clinics. It targets the revenue a front desk cannot chase: cancelled slots that go unfilled, patients who do not show, and patients who drift out of care. How it works Recupra runs a set of AI voice agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is…
$5
per confirmed appointment
Pricing
Epic MyChartRecupra
Editions & Modules
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Offerings
Pricing Offerings
MyChartRecupra
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRecupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
More Pricing Information
Community Pulse
Epic MyChartRecupra
Best Alternatives
Epic MyChartRecupra
Small Businesses
RXNT
RXNT
Score 7.9 out of 10
RXNT
RXNT
Score 7.9 out of 10
Medium-sized Companies
AdvancedMD
AdvancedMD
Score 7.7 out of 10
AdvancedMD
AdvancedMD
Score 7.7 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
Epic MyChartRecupra
Likelihood to Recommend
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
Epic MyChartRecupra
Likelihood to Recommend
Epic
Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
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Puppeteer AI
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Pros
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
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Puppeteer AI
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Cons
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
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Puppeteer AI
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Alternatives Considered
Epic
More market share, so people are more used to Epic MyChart.
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Puppeteer AI
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Return on Investment
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
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Puppeteer AI
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ScreenShots

Recupra Screenshots

Screenshot of Waitlist agent: cancelled slots detected, calls placed, and the resulting fill rate.Screenshot of Dashboard: revenue recovered, calls placed, and appointments booked by the agents.Screenshot of Reminder agent: call outcomes, with confirmations, reschedules, and cancellations.Screenshot of No-show agent: patients called after a missed visit, and the visits rebooked.Screenshot of Call transcript and recording for a call that ended in a booked appointment.Screenshot of EHR integration settings, with Healthie and athenahealth connected.