Epic MyChart vs. Recupra

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MyChart	Score7.6 out of 10	N/A	Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.	N/A
Recupra	N/A	N/A	Recupra is an AI patient outreach platform for healthcare clinics. It targets the revenue a front desk cannot chase: cancelled slots that go unfilled, patients who do not show, and patients who drift out of care. How it works Recupra runs a set of AI voice agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show…	$5 per confirmed appointment

Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.

Community Pulse
Key User Insights
	MyChart	Recupra
Considered Both Products	Epic No answer on this topic	Puppeteer AI No answer on this topic
	Would buy again
	100% Would buy again 6 Answers	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 6 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	MyChart	Recupra
Likelihood to Recommend	10.0 (6 ratings)	- (0 ratings)

User Testimonials
	MyChart	Recupra
Likelihood to Recommend	Epic Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed. Incentivized Nathan Brown Sales Manager Read full review	Puppeteer AI No answers on this topic
Pros	Epic Collecting payments for bills Providing patient data for analysis Continuous updates of their UI Integrating different tools like virtual visits, SmartExam Incentivized Verified User Read full review	Puppeteer AI No answers on this topic
Cons	Epic Slow communication form for private messaging, could add a live chat feature option. Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider. Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally. Incentivized Verified User Read full review	Puppeteer AI No answers on this topic
Alternatives Considered	Epic More market share, so people are more used to Epic MyChart. Incentivized Verified User Read full review	Puppeteer AI No answers on this topic
Return on Investment	Epic It allows me to better decision about my health It allows me to show my medical records to friends and family that are in the medical field Makes it easy to have one location for all medical records Incentivized Verified User Read full review	Puppeteer AI No answers on this topic
ScreenShots		Recupra Screenshots

Epic MyChart vs. Recupra

Epic MyChart

Recupra

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