Epic MyChart vs. Valian

Valian

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MyChart	Score 7.7 out of 10	N/A	Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.	N/A
Valian	Score 0.0 out of 10	N/A	Valian is a front desk platform for dental practices. Its AI teammate, Amy, answers patient phone calls 24/7, books appointments directly into the practice management system the office already uses, and sends reminders, confirmations, and recall outreach by text and email. Key capabilities: - Phone coverage: every inbound call is answered around the clock, including lunch hours, evenings, and weekends. Missed calls receive an automatic text…	$0.25 one-time fee per text or email

Pricing

Epic MyChart

Valian

Editions & Modules

No answers on this topic

Full System: $.25
one-time fee per text and email
Insurance Verification: $2.50
one-time fee per check/transaction

Offerings

Pricing Offerings
MyChart	Valian
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Valian is usage-based with no platform fee, no seat fees, no setup fee, and no contract. Voice calls are $1.00 per connected minute, SMS and email are $0.25 each, real-time insurance verification is $2.50 per check, and a dedicated phone number is $10 per month. The first month of insurance verification is free. Practices signing up for the full system receive a dollar-for-dollar match of their initial wallet deposit, up to $1,000 in credit.

More Pricing Information

Community Pulse
	Epic MyChart	Valian

Best Alternatives
	Epic MyChart	Valian
Small Businesses	RXNT Score 7.8 out of 10	RXNT Score 7.8 out of 10
Medium-sized Companies	AdvancedMD Score 7.6 out of 10	AdvancedMD Score 7.6 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Epic MyChart	Valian
Likelihood to Recommend	10.0 (6 ratings)	- (0 ratings)

User Testimonials
	Epic MyChart	Valian
Likelihood to Recommend	Epic Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed. Incentivized NB Nathan Brown Sales Manager Read full review	Valian No answers on this topic
Pros	Epic Collecting payments for bills Providing patient data for analysis Continuous updates of their UI Integrating different tools like virtual visits, SmartExam Incentivized Verified User Anonymous Read full review	Valian No answers on this topic
Cons	Epic Slow communication form for private messaging, could add a live chat feature option. Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider. Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally. Incentivized Verified User Anonymous Read full review	Valian No answers on this topic
Alternatives Considered	Epic More market share, so people are more used to Epic MyChart. Incentivized Verified User Anonymous Read full review	Valian No answers on this topic
Return on Investment	Epic It allows me to better decision about my health It allows me to show my medical records to friends and family that are in the medical field Makes it easy to have one location for all medical records Incentivized Verified User Anonymous Read full review	Valian No answers on this topic
ScreenShots		Valian Screenshots