Epicor CMS vs. ProShop ERP

Through daily use of Epicor, it is apparent that at it's basest level, it favors a stock-based manufacturing model (your company has established SKUs and Production works to replenish stock levels when a KANBAN or other system triggers a re-order point). While it excels at that, ours is a custom-order industrial manufacturing model (we produce to customer specification or repeat orders), meaning there is no stocking of finished components, only the materials it takes to make them. It's taken some finesse (and the purchase of additional modules) to get to where we need to be.

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I can't talk highly enough about ProShop ERP. Their team is never satisfied with how it performs and the features it has in place. ProShop has made our company more efficient in every aspect of how we run a business. We shopped around and we couldn't find a system that does everything that ProShop does. It is the most complete robust system on the market in my opinion.

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• EDI Order Processing
• Serialized Inventory Tracking
• Order Processing

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• ProShop knows how machine shops run and what is required information for all levels of the company.
• Quoting and costing is both quick and thorough. We have confidence in our numbers!
• The support is timely and friendly. They consider all new ideas and explain how to use best use features very well.
• Traceability is above and beyond. We know where everything is, where it came from and where it is going.

• Too "modular"
• Each task involves opening a new window.
• Slow to process orders (despite upgraded fiber-optic internet).
• More geared towards stock-based manufacturing rather than made-to-order, without requiring additional modules.

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• Can be slightly overwhelming at first.
• Unless you have a good understanding of how to write script and code the customization pages can be confusing.
• Some of the system notifications can be a little confusing, such as the new rev flag that pops up when the rev for the part changes. We've had some issues with this causing problems to the parts later down the line when trying to transfer duplicate parts to a remake job.

They continue to make the most affordable and complete ERP on the market for our company size and industry

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CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.

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It was built by people who ran a job shop and it shows

Support is getting better but can still be slow to respond.

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Amazing support. Weather small bugs a large feature requests. ProShop's team is always there willing to help assist with any problems.

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Epicor CMS had a UI that was deemed more aesthetically pleasing than (subjective, naturally!) Sage, for which we attended a presentation/orientation session. Our Team felt Epicor (once outfitted with the necessary add-ons) would be better suited in the long run for longevity and ongoing support (especially considering our outgoing software was Sage).

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I have used E2 Shoptech for years and evaluated numerous products. For advanced manufacturing, nothing comes close to being as complete as ProShop ERP.

• Epicor has necessitated dedicated "Staging" personnel, as multi-line orders are generated as individual orders to Production/Manufacturing, meaning someone must ensure they all come together upon completion prior to shipping.
• Payroll and Accounts Payable/Receivable have noted improved integration and tracking compared to the legacy/outgoing software (Business Vision).
• Inventory tracking is vastly improved over the outgoing software, with detailed reports/tracking of remnant/off-cut materials, which benefits Material Handlers as well as the Purchasing Manager for keeping the inventory budget in line with targets.

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• Increased Profitability on repeat products
• Ease of review at end of projects
• Ability to requote for customers with changing quantity needs

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info