ProShop ERP is an essential part of our success!
Overall Satisfaction with ProShop ERP
We use ProShop ERP as our complete job management software. Every job starts as an estimate and makes its way through ProShop ERP (quote, part, customer PO, work order, packing slip) to delivery to customer with every step being documented in the system. Coming from a network of spreadsheets and handwritten work orders, ProShop ERP has made it, so all of our job information is in one location and accessible by each person involved in the process. This has made managing the workload a task that no longer depends on people remembering what was done and shifts it to a system where documentation in the system becomes the only source of information, and it is accurate and available. Time tracking in the system also allows us to track profitability. Our customers appreciate that we can show them the raw data to support our pricing, and the level of documentation in the system is helping to steer us towards an ISO certification.
Pros
- Estimating
- Time Tracking
- Documentation
- Tracking Profitability
Cons
- COTS (Components off the shelf)
- Inventory Management
- Material Price Updates
- Increased Profitability on repeat products
- Ease of review at end of projects
- Ability to requote for customers with changing quantity needs
During our evaluation process, we were looking at ways to customize the software to fit our unique business model better. ProShop ERP can be more customized than most of the competitor software. Now with four years of use, I can honestly say that I don't know how we operated without and ERP system for so long.
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