eShipper vs. Happy Returns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eShipper
Score 10.0 out of 10
N/A
eShipper is an integrated shipping solution in the Cloud with locations in both USA and Canada, headquartered in Brampton. They provide Courier, Air Freight, Trucking, and Mail solutions for shipping across Canada, USA, and internationally, and manage shipping through their online platform, boasting amazing rates from the world’s most trusted carriers.N/A
Happy Returns
Score 10.0 out of 10
N/A
Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
Pricing
eShipperHappy Returns
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
eShipperHappy Returns
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eShipperHappy Returns
Top Pros

No answers on this topic

Best Alternatives
eShipperHappy Returns
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
eShipperHappy Returns
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
eShipperHappy Returns
Likelihood to Recommend
eShipper
We recently had an issue with a pallet delivery, and eShipper provided us with excellent support and assistance in order to resolve the issue. The team was extremely dedicated and worked hard to resolve our issue in no time. Thanks to the eShipper team for their great work and dedication to quality customer service!
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Happy Returns
Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
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Pros
eShipper
  • Shipping Services
  • Courier Services
  • Fulfillment
  • Warehouse Solution
  • 3pl
  • shipping solution
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Happy Returns
  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
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Cons
eShipper
  • Fast Shipping
  • Design the process
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Happy Returns
  • Currently there is no API to GET or POST data
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Alternatives Considered
eShipper
Their goal
is to help business owners and online sellers like us to grow, locally and
globally. They offer a single place where all our shipping and fulfillment needs
are met. Their longtime partnerships with carriers give us the competitive edge:
exclusive shipping rates and faster delivery times
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Happy Returns
We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
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Return on Investment
eShipper
  • Easy return
  • Reliable Service
  • Dedicate Account Manager
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Happy Returns
  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
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ScreenShots

Happy Returns Screenshots

Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics