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eShipper vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eShipper

    Score10 out of 10
    N/AeShipper is an integrated shipping solution in the Cloud with locations in both USA and Canada, headquartered in Brampton. They provide Courier, Air Freight, Trucking, and Mail solutions for shipping across Canada, USA, and internationally, and manage shipping through their online platform, boasting amazing rates from the world’s most trusted carriers.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    eShipperStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eShipperStitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    eShipperStitch Labs (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    eShipperStitch Labs (discontinued)
    Likelihood to Recommend
    eShipper
    We recently had an issue with a pallet delivery, and eShipper provided us with excellent support and assistance in order to resolve the issue. The team was extremely dedicated and worked hard to resolve our issue in no time. Thanks to the eShipper team for their great work and dedication to quality customer service!
    Read full review
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
    Read full review
    Pros
    eShipper
    • Shipping Services
    • Courier Services
    • Fulfillment
    • Warehouse Solution
    • 3pl
    • shipping solution
    Read full review
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
    Read full review
    Cons
    eShipper
    • Fast Shipping
    • Design the process
    Read full review
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
    Read full review
    Usability
    eShipper
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
    Read full review
    Support Rating
    eShipper
    No answers on this topic
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
    Read full review
    Alternatives Considered
    eShipper
    Their goal
    is to help business owners and online sellers like us to grow, locally and
    globally. They offer a single place where all our shipping and fulfillment needs
    are met. Their longtime partnerships with carriers give us the competitive edge:
    exclusive shipping rates and faster delivery times
    Read full review
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
    Read full review
    Return on Investment
    eShipper
    • Easy return
    • Reliable Service
    • Dedicate Account Manager
    Read full review
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    ScreenShots