ESO Electronic Health Record vs. TherapyNotes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESO EHR
Score 8.7 out of 10
N/A
ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
TherapyNotes
Score 9.1 out of 10
N/A
TherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.
$49
per month
Pricing
ESO Electronic Health RecordTherapyNotes
Editions & Modules
No answers on this topic
Solo
$49.00
per month
Group
$59.00
per month
Enterprise
$59.00
per month
Offerings
Pricing Offerings
ESO EHRTherapyNotes
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ESO Electronic Health RecordTherapyNotes
Top Pros
Top Cons
Features
ESO Electronic Health RecordTherapyNotes
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
ESO Electronic Health Record
6.3
1 Ratings
17% below category average
TherapyNotes
9.7
2 Ratings
26% above category average
Charting / document management10.01 Ratings9.52 Ratings
Templates10.01 Ratings10.01 Ratings
Mobile/tablet support10.01 Ratings9.52 Ratings
Fax integration5.01 Ratings00 Ratings
Integration with other EMR and PM systems7.01 Ratings10.01 Ratings
Workflow automation1.01 Ratings9.02 Ratings
Customization1.01 Ratings10.01 Ratings
Patient portal00 Ratings9.52 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
ESO Electronic Health Record
9.5
1 Ratings
12% above category average
TherapyNotes
8.1
2 Ratings
4% below category average
HIPAA compliance10.01 Ratings9.52 Ratings
Role-based permission levels8.01 Ratings9.52 Ratings
Data backups and redundancy10.01 Ratings7.12 Ratings
Local mode / networking failsafe10.01 Ratings6.22 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
ESO Electronic Health Record
6.0
1 Ratings
27% below category average
TherapyNotes
9.7
2 Ratings
21% above category average
Multi-office / multi-physician capabilities6.01 Ratings9.52 Ratings
Task tracking00 Ratings10.02 Ratings
Specialty-specific workflows00 Ratings9.52 Ratings
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
ESO Electronic Health Record
-
Ratings
TherapyNotes
9.5
2 Ratings
18% above category average
Real-time eligibility verification00 Ratings10.01 Ratings
Claims management00 Ratings9.52 Ratings
Coding00 Ratings9.52 Ratings
Patient billing00 Ratings9.52 Ratings
Financial Reporting00 Ratings9.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
ESO Electronic Health Record
-
Ratings
TherapyNotes
9.3
2 Ratings
15% above category average
Rule-based scheduling00 Ratings9.01 Ratings
Automated appointment reminders00 Ratings9.52 Ratings
Multi-location support00 Ratings9.52 Ratings
Calendar interface00 Ratings9.02 Ratings
Best Alternatives
ESO Electronic Health RecordTherapyNotes
Small Businesses
athenaClinicals
athenaClinicals
Score 7.2 out of 10
athenaClinicals
athenaClinicals
Score 7.2 out of 10
Medium-sized Companies
ClearCare
ClearCare
Score 8.8 out of 10
ClearCare
ClearCare
Score 8.8 out of 10
Enterprises
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.0 out of 10
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESO Electronic Health RecordTherapyNotes
Likelihood to Recommend
8.0
(1 ratings)
9.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ESO Electronic Health RecordTherapyNotes
Likelihood to Recommend
ESO Solutions
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
Read full review
TherapyNotes
TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
Read full review
Pros
ESO Solutions
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
Read full review
TherapyNotes
  • Connect with clients through the client portal and allows you to share documents.
  • Submits claims to the insurance companies and connects with CAQH.
  • Tech support is phenomenal.
  • Free, secure telehealth platform.
Read full review
Cons
ESO Solutions
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
Read full review
TherapyNotes
  • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
  • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
Read full review
Likelihood to Renew
ESO Solutions
No answers on this topic
TherapyNotes
I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
Read full review
Support Rating
ESO Solutions
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
Read full review
TherapyNotes
No answers on this topic
Implementation Rating
ESO Solutions
No answers on this topic
TherapyNotes
It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
Read full review
Alternatives Considered
ESO Solutions
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
Read full review
TherapyNotes
Therapy notes is easier to work with across all domains. Faster and more effective when it comes to writing and entering notes
Read full review
Return on Investment
ESO Solutions
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
Read full review
TherapyNotes
  • Saves time specifically with entering notes which means I can spend more time seeing clients.
  • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
Read full review
ScreenShots