Name: TherapyNotes
Price: 49 USD
Rating: 7.5 (10 reviews)
Author: TherapyNotes

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Flowchart

Development

Association Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Risk Management

Streaming Analytics

Workflow

Enterprise

Accounting

Accounts Receivable

Crypto Asset Management

Crypto Tax

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

AI Governance

Cloud Storage

Custom Software Development Services

Data Center Virtualization

Data Fabric

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

Managed File Transfer (MFT)

Managed Private Cloud

Network Performance Monitoring

SaaS Management

Software-Defined WAN

System Monitoring

Time Series Databases

User Activity Monitoring

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Contest Management

Email Marketing

Gamification

Marketing Automation

Personalization Engines

Press Release Management

Product Sampling

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Product Configuration

Sales

Architecture

Construction Workforce Management

Inventory Management

Last Mile Delivery

Loan Servicing

Moving Software

Oil and Gas

Physical Therapy

Vertical-Specific

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### Billing and Payments
Users generally feel that TherapyNotes excels in billing and payments functionality, with some expressing concerns about credit card fees and billing aspects. While many appreciate the ease of billing and the integration of billing, scheduling, and record-keeping, there are recurring complaints about the high credit card fees charged by TherapyNotes. Some users find the credit card processing fees to be exorbitant compared to other services, impacting their overall satisfaction with the billing and payment features of the platform. Despite these concerns, TherapyNotes is praised for its efficiency in electronic billing and its ability to streamline the billing process for various payment methods.

### Insurance and Claims Processing
Users consistently praise TherapyNotes for its efficient insurance and claims processing capabilities. The software streamlines the billing process, making it easy to submit claims and track payments. Users appreciate the ability to integrate insurance billing with other practice management tasks, saving time and effort. While some users have suggested minor improvements, overall, TherapyNotes is lauded for its strong performance in insurance and claims processing, providing a valuable asset for healthcare providers seeking a reliable solution for managing financial aspects of their practice.

### Practice Management
Users generally praise TherapyNotes for its effective practice management capabilities. The software is commended for its user-friendly platform that streamlines billing, scheduling, and record-keeping processes for private practices. While some users have highlighted minor drawbacks such as limitations in customizing forms and appointment scheduling, overall sentiment leans towards TherapyNotes being a valuable tool for managing private practices efficiently. The consistent positive feedback on the software's ability to simplify practice operations and enhance workflow indicates a strong satisfaction among users with its practice management features.

### Client Management
Users generally appreciate TherapyNotes for its comprehensive client record-keeping and billing capabilities. While some users find the platform lacking in certain customization options for forms and patient differentiation, others praise its ability to streamline billing processes and organize client information efficiently. The platform's client portal functionality receives mixed reviews, with some users highlighting the ease of access to information and others expressing a desire for more interactive features. Despite some limitations, TherapyNotes remains a popular choice for practitioners seeking a centralized solution for client management.

### Client Intake and Forms
Users have varying opinions on TherapyNotes's client intake and forms functionality. While some appreciate the ease of sending documents to clients and the efficiency of completing treatment plans and notes, others express frustration over the lack of customization options and integration capabilities for forms. The inability to create fillable intake forms for clients and the reliance on external PDFs for customization are common concerns raised by users. Additionally, the absence of a mobile app and two-way calendar integration are cited as drawbacks, impacting the overall user experience with client intake and forms on TherapyNotes.

### Electronic Health Records (EHR
Users consistently praise TherapyNotes for its exceptional electronic health records (EHR) capabilities. The general sentiment is that TherapyNotes excels in providing a user-friendly and efficient platform for maintaining detailed and accurate medical records. Users appreciate the ease of recording patient interactions, organizing data for creating reports, and the system's ability to keep factual records in a chronological and straightforward manner. The software's functionality in electronic record management, note-taking, and billing is highly regarded by users, highlighting its effectiveness in streamlining record-keeping processes. Additionally, TherapyNotes stands out for its ability to facilitate easy access to patient records by date and time, enhancing the overall efficiency of healthcare providers in managing their electronic health records.

### Documentation and Progress Notes
Users consistently highlight TherapyNotes' documentation and progress notes features as a key strength of the platform. The system's ability to streamline the process of writing notes, treatment plans, and progress reports is commended for its efficiency and ease of use. Despite some users expressing concerns about the need for more customizable fields and the reliance on software integration for note-writing, the overall sentiment leans towards positive experiences with TherapyNotes' documentation and progress notes functionalities.

### Treatment and Care Plans
Users generally express mixed opinions about TherapyNotes's treatment plan and care plan capabilities. While some users appreciate the ease of creating treatment plans and notes, others find limitations in the variety and customization of templates. The software's ability to streamline documentation processes is acknowledged, but some users highlight the need for more flexibility in creating and customizing treatment plans to better suit their individual practice needs.

### Scheduling and Appointments
Users generally praise TherapyNotes for its efficient scheduling and appointment features, highlighting the ease of use and integration with other functionalities. However, some users express concerns about the lack of customization options for forms and the limitations in differentiating between patient demographics. Despite these drawbacks, TherapyNotes is recognized for its robust scheduling capabilities and streamlined appointment management.

### Customer Service and Support
Users consistently praise TherapyNotes for its exceptional customer service and support. They highlight the quick response times, knowledgeable representatives, and willingness to go above and beyond to assist with any issues. Reviewers appreciate the ease of reaching customer support by phone and email, emphasizing the value of having a live person to address their queries promptly. The overall sentiment is highly positive, with users expressing gratitude for the support provided by TherapyNotes in navigating the platform and resolving any challenges they encounter.

Users have made several recommendations for TherapyNotes:

- Users recommend TherapyNotes for its easy startup and robust support. They find it user-friendly and appreciate the assistance provided in getting started.

- The intuitive and visually appealing interface of TherapyNotes is highly praised by users. They find it easier to navigate compared to other platforms. However, some users mention that Simple Practice offers more customization options and better patient communication features.

- TherapyNotes is recommended specifically for psychological assessment. Users find it efficient and effective for conducting assessments.

In summary, users recommend trying TherapyNotes for its easy startup, robust support, intuitive interface, and capabilities in psychological assessment.

Therapy Notes has become an invaluable tool for therapists, solving a variety of challenges commonly faced in private practices. With its user-friendly interface and robust features, users have found it easier to record patient interactions and review previous sessions, resulting in improved organization skills and a more convenient place to store client information. In addition, Therapy Notes has proven to be highly effective in streamlining the process of submitting insurance claims, reducing wait times from weeks to a more timely manner and improving efficiency in billing management. 

Users appreciate the software's ability to write notes for clients more quickly compared to other programs and the convenience of scheduling clients and marking meetings. It has also significantly reduced missed appointments and made completing notes less stressful. Furthermore, Therapy Notes offers a one-stop solution for various needs including note-taking, scheduling, and payment management, providing a seamless experience for therapists. The software ensures that documentation is HIPAA compliant and provides a secure place to store mental health records, while also offering easy-to-use templates for writing clinical notes after sessions. Moreover, users find it helpful in tracking and storing mental health records, making paperwork more manageable, and improving their overall private practice experience.

TherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

Solo

Group

Essential Plan

Professional Plan

TheraNest Professional is a mental health and therapy notes software from Therapy Brands, that is designed to help psychologists, psychotherapists, social workers and others in mental health manage and grow their practices and organizations. 

From health records, to notes, to payment processing, TheraNest aims to make managing clients and business simple, with reporting that enables the user know how a practice is doing including referral reports, retention rates, and billing reports.

TheraNest (up to 30 active clients)

TheraNest (up to 40 active clients)

TheraNest (up to 50 active clients)

TheraNest (up to 80 active clients)

TherapyNotes

Mental Health

Likelihood to Recommend

Likelihood to Renew

Implementation Rating

Google Workspace

CEO (Chief Executive Officer)

TherapyNotes 2021-08-05 11:18:40

QuickBooks Online

Google Domains

TherapyNotes 2021-08-12 12:51:43

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Review and approval

Log back

Schedule appointments

Option to upload

Pdf documents

Via email

Share documents

Email notifications

Insurance companies

Demographic information

Tech support

Payment information

Support is phenomenal

Home

Mental Health Software

TherapyNotes is used across Key Rose, LLC. It helps streamline payment authorization, billing/invoicing methods, scheduling, consumer on-line portal, and electronic health record. It is easy to use and learn. There are tutorials available as well as a TherapyNotes blog that introduces features that may or may not be beneficial to my organization.

Scheduling is streamlined and accessible by the user or the consumer. Consumers can request, cancel, or reschedule their own appointments and TherapyNotes notifies them via email or preferred contact method if their appointment request was granted or denied.
Billing is streamlined in that Key Rose LLC does not have to insert any special paper (e.g. CMS 1500) and I can select the option for printing the CMS-1500 form out on the PDF.
TherapyNotes offers an easy to follow on-line portal for clients in the EHR that have been granted access to it. The portal will send out email notifications of pending documents or documents that need to be reviewed. Clients can update their demographic information, scheduling/availability, and payment information without every having to call the office.
The EHR component with patient information (e.g. demographic, payment, etc.) is great. It asks all the right questions in English and provides the option to upload PDF documents into the Library, which then can be shared through the TherapyPortal (client portal) with clients.

Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.

I have experienced a positive return on investment with TherapyNotes and Key Rose's overall business objectives as it has taken the stress of the billing off of me. I am able to customize the coverage I am in-network with that may be non-traditional and add specific parameters to them that other EHR software did not allow. This has allowed me to focus far less on billing and reconciliations and more on direct client services and marketing efforts.

User-friendly online portal for clients receiving services
Merchant services streamlined
HIPAA compliance

I am able to customize the insurances I am considered in-network for regardless of how non-traditional they are. I can input their payment information, co-pay, limits to sessions, etc.

As my practice expands, I can add locations and users.

Price
Product Features
Product Usability
Prior Experience with the Product

If I decided to do it all over again, I might change my evaluation and selection process my thoroughly vetting an EHR to ensure they have bilingual capabilities that are user-friendly for consumers.

Managing electronic health records, as well as EDI claims.

Connect with clients through the client portal and allows you to share documents.
Submits claims to the insurance companies and connects with CAQH.
Tech support is phenomenal.
Free, secure telehealth platform.

Provide services that are related to child welfare. Case managers are the legal guardians, however, a child placed in a foster home needs foster parent access to schedule appointments.
Client portal link is very small.

Note templates are customizable and the ability to create our own templates.
EDI claims submissions. Connect to the CAQH. Are able to add network provider from a drop-down menu
Reminder to enter notes or customize your to-do list.
Entering billing codes one time equals less time wasted on repeated details.

Saves time specifically with entering notes which means I can spend more time seeing clients.
Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.

QuickBooks Online, Google Workspace (formerly G Suite), Zoom, Google Domains

TherapyNotes

Overview

What is TherapyNotes?